Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
89%
"I will recommend your business"
"Am feeling very concerned"
Am feeling very concerned and devastated as we received an email from Simpsons who are receiving our goods into UK stating that most/if not all the boxes in the container are crushed, lots of the boxes have been opened and that alot of our belongings were loose and lying in the bottom of the container. Obviously I have not seen this myself as I am still in Australia. I cannot give you good marks and recommend you to others based on the email received from the removal company in the UK. I just hope that nothing is missing or broken but it is not sounding very positive!!
5 Stars
"Everything was excellent, especially the contact person"
Everything was excellent, especially the contact person.
But it took two and a half months to arrive i New Zealand after packing in Dee Why!!!
"Terrible service"
The reason we choose conroy was because of delivery times we were told. As of now its 4 weeks after or expected date and still have no furniture. Terrible service especially seeing we paid extra for container to leave immediately from collection of our things. No one mentioned that it wouldn't leave till 2 weeks after. Living in a house with no furniture for a month on a blow up matress isnt fun. 28 April was collection of our things. We still dont have them!!!
"All good"
All good. Just need a bit faster response time to messages left.
"I am very disappointed in your services"
I am very disappointed in your services as you lost one of my boxes and not contacted me about it, of which it had a laptop in!!! A lot of my stuff was broken and wrecked, I don't believe that people's belongings are handled with care as they should be, the guys that dropped my belongings off were rude, so unhappy with the service on the NZ side.
"Just need a magic wand to wave to unpack everything now LOL"
Excellent experience. My gear was packed, collected and put in to storage for a total of 15 months. It was then delivered yesterday. Everthing was well looked after through the whole process and nothing was damaged in all of that time. The guys were quite good in putting the bed, table and tv back together for me as well. They were happy to put things in the rooms as I requested. I had occasion to get some things out of storage, and while that cost me, it was an acceptable amount and the young fellow there was very pleasant and helped me as I needed it.
Overall, I cannot complain about any part of the whole process. Thanks guys and I will be using you again.
(Just need a magic wand to wave to unpack everything now LOL)
Janette
"I would highly recommend"
The removals team (Sean and Tom) were excellent. They worked very hard and nothing was too hard for them. They were respectful, professional and worked hard. My only critism is that a found a scratch in the wall (which is fine and expected, but would have been good to know about it) and some rubbish (boxes) were left in the garden (not much - just another surprise.) The men worked very hard though so I am not surprised or concerned about these issues. I would highly recommend them to friends as they went above and beyond to make the move as smooth as possible. Thank you :-)
5 Stars
"Very, very happy with the service received"
Very, very happy with the service received. Shout out to Michae for being understanding and accommodating to our delivery re-scheduling requests. The delivery crew arrived as per arranged scheduled and were courteous.
Thanks all!
"Conroy Removals delivered our goods in a timely fashion, and kept us informed of the status of our goods at all times."
Conroy Removals delivered our goods in a timely fashion, and kept us informed of the status of our goods at all times.
Communication was swiftly answered and easy to achieve.
The delivery team were cheerful, supportive and helpful.
My only complaint would be with the way the delivery team handled my goods. This is only a minor criticism, as the goods had been poorly marked at the outset. The team gave me a "Bingo Sheet" where I would fill in boxes sequentially as they arrived, as they could not always identify the original numbers. This appeared to work smoothly. However as the final boxes arrived, the team member check them off himself, making sure he arrived at the correct number of boxes. I understand that this was a difficult delivery but I am not certain that all boxes were delivered, with the team member conveniently arriving at the correct number. After they left and I continued unpacking, I found a box numbered 120, when only 119 were delivered, ticked off and included in the inventory. This led me to question whether I indeed received all my boxes or whether the team decided to make their job easier by marking off all 119.
As I had to leave to receive my other shipment in Africa, I have not yet verified the contents of all of my inventory.
I was happy with the service of Isaac and his partner. They arrived at approx 10.35, the arranged time was 10 am. In hinsight I feel I paid too much. I was unable to have it done on a weekday as the pickup place had its restrictions but looking at the fact that the job was done in much less than 4 hrs even taken ito consideration the two times travel from pickup and back to depot from dropp off. Nevertheless I would have you guys doing it again for me and also I will recommend your business.