Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"Overall the service is good"
"Outstanding service"
Outstanding service by Davide Rodrigues in your Sydney office and then 2 removal guys in Queenstown (Nigel and Louie) were excellent.
"Couple of items damaged"
We had a couple of items damaged(rug, leather sofa) which the delivery guys took photos of.
We haven't yet opened all the boxes.
Can you advise the process of claiming for these items. We had insurance.
Thank you
Donna
"An amazing service"
An amazing service, end to end, beautifully handled. Thank you, Garry and Merijn
"Not as well handled as previous moves with other companies"
Although the people who did the delivery (Corey and Ben) were professional, the people who did the initial packing did not do a good job. I am only discovering how bad they packed when I opened the boxes. For example, parts for the television were scattered in various boxes marked 'kitchenware'. All kitchen boxes were marked 'kitchenware' which made it hard to find a kettle in the first place. Castors for the bed were not packed with the bed but were found in kitchenware boxes. It has been a total inconvenience and not as well handled as previous moves with other companies.
"We were so impressed"
We were so impressed with every aspect of the service - the communication with regards to our delivery, services provided and payment. The container was delivered as communicated, the 2 men worked so hard and cleaned up so well. Thank you so much - it was such a pleasure to have used your services.
"Thank you for the great service"
The communication via Karen from shipping to delivery was really great - she kept us totally informed every step of the way. Once the ship docked in Australia everything happened fairly quickly.
The delivery guys were very efficient and helpful. Nothing was damaged and they were very neat.
Thank you for the great service!
5 Stars
"Great service & Great people"
Great service & Great people who are very easy to deal with at any time during the move. Thank you everyone.
"Extraordinarily friendly and efficient"
Extraordinarily friendly and efficient.
Overall service was satisfactory, although there are a few things of our plates were found broken and we experienced of missing clothes airer/hanger, but then we understand this may happen during packing stage before departure.
However, I think it would be more helpful if the staff can help to unpack and take away the boxes, or if the place is small, at least they can come back in a couple of hours to help remove the boxes away, just a feedback, otherwise in overall the service is good.