Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 8,325 reviews

90%

Of clients surveyed said they would use Conroy Removals again

89%

Of clients surveyed said they would recommend Conroy Removals to others

"Good service but messed up the delivery date"

Review for Moving Overseas submitted on 22/07/2015
How would you rate your overall customer experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

Good service but messed up the delivery date but organised everything from this mistake . Thanks guys. Ian

5 Stars

Review for submitted on 21/07/2015
How would you rate your overall customer experience?:
Would you use our services again?:
Would you recommend our services to others?:

"I had a great experiance with Conroys"

Review for Moving Overseas submitted on 21/07/2015
How would you rate your overall customer experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

I had a great experiance with Conroys. Vela was very helpful and kept me informed with progress.

As did Emma and Lynn in NZ.

Very happy.

4 Stars

Review for submitted on 21/07/2015
How would you rate your overall customer experience?:
Would you use our services again?:
Would you recommend our services to others?:

"The guys who did the pack and uplift in Melbourne were amazing so friendly"

Review for Moving Overseas submitted on 21/07/2015
How would you rate your overall customer experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

The guys who did the pack and uplift in Melbourne were amazing so friendly, fast and efficient took all the stress away. Great customer service from everyone in the office quick to respond to all emails and answering all our questions. Thanks you 

5 Stars

Review for submitted on 20/07/2015
How would you rate your overall customer experience?:
Would you use our services again?:
Would you recommend our services to others?:

"I think conroys in new zealand needs a huge overhaul!"

Review for submitted on 20/07/2015
How would you rate your overall customer experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

Feeling really dissapointed having used conroys before and being very happy, we can not begin to describe how disdapointed we were this time. From the reps service at time of quote through to the packing the staff done, the only thing i can say i was happy with was the guys job unpacking it at our new house in brisbane. I think conroys in new zealand needs a huge overhaul!

Response from Conroy Removals:
Dear Kate, Thank you kindly for taking the time to complete our customer survey and provide us with your feedback. We are very displeased to hear of your dissapointment with our New Zealand operation as we strive to deliver a great customer experience from start to finish. Your comments have been well noted and passed on to management for review.

"We had great service"

Review for submitted on 20/07/2015
How would you rate your overall customer experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

We had great service and contact the whole time our shipment was in transit, my only complaints would be my tool chest had a key attached to it to make customs searches easier and when it arrived the key was missing and it was obvious a heavy item was loaded on top of my tool chest resulting in it being dinted but apart from that all was fine. 

"The process was simple and smooth"

Review for submitted on 20/07/2015
How would you rate your overall customer experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

I've had bad experiences with moves in the past, and when moving internationally (from overseas to Australia), you don't get to pick which company gets the receiving end of the shipment process. I'm very happy that Conroy was contracted to receive my shipment in Sydney and handle the delivery. The process was simple and smooth, they responded quickly to my questions, the delivery was perfectly on time and in everything was in good condition.

"Thank you very much!"

Review for submitted on 20/07/2015
How would you rate your overall customer experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

Very satisfied with every aspect of the process. Thank you very much!

"Prompt and helpful responses to communications"

Review for submitted on 20/07/2015
How would you rate your overall customer experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

Prompt and helpful responses to communications.

Goods arrived at stated time and unpacked by friendly staff.

"great friendly staff"

Review for Moving Overseas submitted on 20/07/2015
How would you rate your overall customer experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

Fast, reliable and great friendly staff

Pages