Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersProfessional
The boxes are still in customs so I don't know how and if everything will get here. I especially appreciated the updates on the progress.
Stay tuned.
Recommend
The removalists who did our move were outstanding, not only were they incredibly nice they were efficient, careful and respectful of our belongings.
Couldn't recommend them highly enough.
We had 67 boxes, which took 4 crew a full day to pack. Had paid for full unpacking. Only 2 crew sent for unpacking. The senior of the 2 told us at the start " my elbow is hurting, we are 1 member short so we will do what we can". Same person gave the attitude through the day like he was doing is a favour. Damaged my TV box inspite of me telling him how to open it. By 2.30pm he said they couldn't do much more as they had to be back at depot by 4pm, at which point only 25 - 30 boxes were unpacked. My wife and me had unpacked 10 - 15 boxes ourselves during the day reducing their work. I felt I did not get anywhere close to the service I had paid for. This is my 2nd international move. Had no complaints with the 1st.
I was disappointed to find two broken pieces- an antique elephant ornament and a 1980s gum ball machine. Unfortunately both under the $500 insurance excess I would have to pay to make a claim. Also my television power cord was apparently not packed. I know it was connected to the television just before the packers arrived at my house. Now I have to see if I can buy one here. I was however impressed with Janelle in Melbourne. She kept me totally informed with what had to be done and where things were at.
Car arrived in good condition.
Our shipment arrived and all our belongings were in order with nothing damaged or missing. We were pleased with the way the packing was done which ensured that the long journey didn't damage anything. We had artwork and frames with glass but nothing was broken, so that was appreciated. There were small extra fees we had to pay at the receiving end and that was unexpected. The removal of boxes took longer than we hoped for. Overall, the service was good and professional.
Thanks
Everyone got the idea of what we wanted to do, a certain volume, personal items only, it was a refreshing experience. Price was great without any sacrifice on professionalism and when we realized the volume was significantly less a refund was given, no fuss. Many thanks from us for an easy move.
Great
Great communication. Our items cleared and arrived well before we expected. We had some specific requests and they were open to making it happen.
Penny at the Wellington Branch is professional, helpfull, great customer service.