Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent communication & everything arrived in perfect condition
Very professional service with accuracy in all processes of shipping
Excellent and very professional service with accuracy in all processes of shipping. They made it so easy for me to relocate my favourite ute all the way from Kapiti Coast to Sydney. Very smooth process with good support team. Will be in touch soon for my boat to be shipped other side.
The best service
Yes the best service I'm so happy everything that came was so perfect and nothing happened thank yous.
5 Star Rating
Excellent, most accommodating and helpful
Delivery drivers were excellent, most accomodating and helpful.
Isabella in the office headquarters was also very helpful.
Conroy were great from beginning to end
I had misgivings sending some boxes of my late fathers effects from the UK back to my home in Australia. I imagined things would get damaged or lost on such a long tripI shouldn't have worried. Everything arrived intact and Conroy were great from beginning to end, keeping me informed about the progress of my shipmentI highly recommend them
More & regular updates of where and when the furniture is, and when to expect it arrive, would be a considerable help. It seems that better liason from the shippers who dispatched the furniture (in my case in the USA) and yourselves could be improved.
It has become apparent that there have been several intermediate packers and transloadings enroute which has caused some damage - and prone to abuse,(e.g.losses, or illegal items added), so not being advised of the various links in the chain makes it hard to defend oneself if the customer is queried by the customs department or a claim has to be made.
Highly recommended for reliable and efficient cargo services!
I recently arranged the shipment of my household items to Melbourne with Conroy, and the experience was excellent. The cargo arrived ahead of schedule, and the entire process was smooth from start to finish. Communication was clear and timely, keeping me updated at every step, and the handling of my belongings was top-notch. Conroy also offered very competitive rates, making them a great value. Highly recommended for anyone needing reliable and efficient cargo services!
Average service in Australia.
We are Still missing tools and equipment that were lost or left with other people sharing our container.
Below is my feedback/experience using Conroy removals for my overseas move (U.K to Melbourne)
Communication - excellent communication, the customer services (Elizabeth & team) kept us informed about the movement of our cargo at various stages. Thus we were aware when our cargo arrived, cleared by customs, released etc. Once everything cleared quarantine, operations team took over & finalized delivery date. A big thank you to Stephen to organizing the delivery that was fast.
Handling of items - we had zero damages, everything arrived in perfect condition. This shows the care taken by Conroy removals to make sure our precious cargo was handled with care. Both the guys who came for our delivery were professionals but at the same time very friendly and moved in everything quickly and efficiently.
Without hesitation I will use Conroy removals in the future and will also recommend their service. Keep up the great service that you are providing.