Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersProfessional
The removalists were very patient and took care when packing furniture for storage. They were efficient, professional, provided sound advice and were punctual.
Well Done
I'm more than happy with the service provided from the initial contact in Ireland to my household goods being delivered to my new home in Oz. Everything went according to schedule and all goods arrived intact. Well Done
Great communication, staff on pick up and delivery were very friendly and good. Was advised of a certain delivery time frame during quote which ended up not being accurate.
Generally happy with the service. Iitems where I was disappointed:
- removalist scratched timber floorboards with trolley during pickup
- picture frames were not secured and when container was opened they were laying down. one large painting had the glass shattered
- delivery timeframe was longer that the advised during quote meeting
Our move from New Zealand to Australia was handled very well by Conroys from packing up until delivery. All due care was taken with our belongings.
Thanks
All good thanks
I am happy with the Customer service from Raymond, Penny from New Zealand and the guys who dropped the contents at our home in Melbourne.
Really unhappy with the guys who packed and loaded the contents in New Zealand. They did not pack all the contents they are expected to, saying the contents exceeded the Quote capacity, however I was told that the contents that are picked up was less than the capacity for which the Quote was provided. as a result I have to dump some things as I was flying on the next day. I was soo stressed it didnt go according to plan. Not a very pleasant moment
Also the contents were not securely packed,as a results we ended up having the contents broken ( our designer piece dinning table glass shattered into pieces) and our precious kitchen bowls broken and a photo frame glass shattered into pieces.
I will not recommend you to anyone in Future
Skillful
From the easy video quote to Krumps and Sonny skilfully parking a huge container and truck, uplift was simple and done with cheerfullness and professionalism. On delivery the same skillful attention to details and helpfulness continued. Every item was accounted for. Communication was excellent along the way.
We had a difficult pickup not being present in the state where goods were stored. They were willing to estimate based on storage unit size and photos. This also included packing up some loose items before removal. Our items arrived in good order after travelling the 4,000+ kms to Perth via train.