Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery happy
Regularly kept me updated on status of my shipping container and contacted me to arrange delivery. The driver was spot on time too. Very happy with their service.
Amazing
Second time I've used conroy and they were amazing. Efficient, great communication and friendly delivery guys.
Recommend
Arrived very promptly, 11 on the dot in their 11am to 12pm range. Delivered with care and respect. Would recommend for those moving to Australia.
Professional
They are a professional and efficient company with great communication. They were prompt in replying to any of my enquiries.
Great experience
What a great experience dealing with this company! All involved in the process from start to finish has shown professionalism. Communication was tops, we never had to wonder or ask where we were in the process, we really appreciated the text updates. And we were blown away to get our furniture so early, exactly 4 weeks from start to delivery. Thanks Conroys! You get a well deserved 5 stars from us!
Fantastic service
Fantastic service - so quick and easy! Customer services very friendly and responsive throughout the process (including giving regular updates re expected shipment date), and then the two guys that delivered all our boxes were really incredible - on time, lovely and fast but very careful with our stuff as well.
Excellent
Kat from Brisbane is excellent with her job. She is very professional and polite. I have decided to use Conroy after having a chat with her as she was very helpful.
Recommend
Really smooth process from the initial pick-up to delivery of our possessions in Australia.
We were updated on every stage of the process, would strongly recommend.
There was a curved gaming monitor that was taken out of the box and was missing. The box arrived opened and empty.
Took alot of time to sort similar items together to ease unpacking and when packed they mixed all the items together in a box, causing additional work when unpacking e.g. glasses, mixed with pots, mixed with electrical cables, mixed with bowls etc in one box instead of 1 box with glasses, 1 with pots, etc.
Also, communication was difficult with the Brisbane office, they never returned our calls or messages and only responded to emails sometimes.. this could be improved especially when looking for an update on delivery or customs clearance.
We only received 18 hours notice that our delivery was coming the next morning and this was difficult to take time off work to be home for delivery, it would have been better with at least 48 hours or longer notice of delivery.
On a positive note the guys who delivered in Brisbane were great, helpful and efficient.