Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThanks
This end of the delivery was great, other than having to pay another $420, which I wasn’t expecting. On initial enquiry back in uk, nothing was mentioned about having to pay more when my packages arrived, even though they stated they believed in full disclosure, which is why I chose them in the first place. I was kept informed on the progress of my delivery by the Brisbane office and staff were helpful and informative. My boxes were delivered without a hitch and even arrived before the expected time and delivered to my doorstep with a smile.
The delivery team were amazing, couldn't fault them!
I was frustrated with the admin team as I was being told one thing in the UK and something else in Australia.
Great team
Great team to work with. Thanks for moving my things safely.
Inconsistent care taken with our removals. No interest in feedback and not an issue as insurance covers any breakages
Your insurance form is kind of broken and your customer service staff had to really handhold me through filling it out because the fields aren't visible in browser. I used multiple browsers and devices before we figured out the problem.
I was asked for a delivery date for my items and it wasn't acknowledged and the items came several days later, the staff made no justification or apology for this. Why ask me in the quote if you have no intention of fulfuliing that? Seems a bit pointless.
Also my boxes clearly had markings such as "FRAGILE" "THIS WAY UP" and "DON'T STACK ON TOP OF THIS" which were apparently ignored upon delivery.
I paid for insurance for items which are boxed and delivered to an Australian address while I'm overseas for two years. So when I get back I can unbox to see if anything's broken by which time my insurance is likely invalid? Just a bit frustrated here.
The staff were reliable to reply to emails but overall a bit of a clunky experience. I will use other services in the future.
We moved from Brisbane to Tasmania , since we made our booking to the end delivery , both teams were very professional and on time , we recommand Conroy and parteners to any one moving interstate and overseas .
Thanks again to Conroy Team in Brisbane.