Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"I will surely to use your service again and recommend others to use your service"
"Overall the experience with Conroy was a lot better"
We were very unhappy with the service of your Hong Kong partner SwiftRelo, but once the shipment reached Australia and was handed over to you the communication was a lot better. We appreciated the good communication informing us about every step. However, we were not very satisfied with the communication once the shipment was cleared and handed to operations department. We were told that there were no current consignments to SA and that we would be contacted once there was further information. Then we hear nothing for weeks and suddenly I get a call telling me that the delivery will arrive within one hour! No prior email or phone call to discuss delivery.
Also were were told by SwiftRelo that all our things would be unpacked, all electronical devices checked and boxes and packing material taken back. Nothing like this happened. Overall the experience with Conroy was a lot better than with SwiftRelo, still we were not happy with the overall communication.
4 Stars
"The whole process was so easy start to finish"
The whole process was so easy start to finish and they did an amazing job packing all our valuables.
Very good pricing for what was involved would definatly use the again
Thanks Conroys
5 Stars
4 Stars
"Extremely well pleased"
Extremely well pleased,service was excellant
5 Stars
"Unfortunately my precious things got damaged"
Unfortunately my precious things got damaged. I blame this to poor handling at the Indian end. They did not unpack at least 2/3 rd of my goods and left me to do it. I expect to be compensated for it plus replace my damaged goods. Photographs are on their way. Ur handling was good.
4 Stars
"all in all it was smooth and quick"
the unpacking was not nearly as extensive as i would like. the guys who did the job were good but two blokes isnt enough for this volume. the assembly of furniture was absolutely minimal. i think for that volume of stuff the handyman should be there. also more unboxing should be done on the day. there is an enourmous amount of waste which is very hard to manage to keep dry and also live in the house. i would like to reiterate that the guys did a good job and worked hard, its more to do with the level of service provided. all in all it was smooth and quick with no major issues.
To whom it may concern,
I would like to take this opportunity to thank you for Links Removals (Hong Kong) and Conroy Removals to arrange and delivered my items into Australia.
In here, I like to say a special thank you to Ms Karen as she was my first contacted. She help explained the process which I felt stress free and everything in control also been take care of.
Ron and 2 delivery men (sorry I do not know how to pronouns their names) was very friendly, professional and on time!
I will surely to use your service again and recommend others to use your service.
Thank you very much and attentions!
Best Regards,
Fred Leung