Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersAbsolutely Amazing Job
Packers arrived 3 days early and we were unprepared for house to be packed. Then suggested completing the loading late for their convenience (after the date we were due to leave the country) which we declined and insisted it must be done on the agreed date.
When goods arrived the TV was not appropriately packaged and had been smashed. 3x irreplaceable collectors items also broken due to poor handling and insufficient packaging. A few other replaceable household items were damaged.
Destination team unloaded quickly and efficiently. Unwrapped bubble wrapped furniture but did not unpack anything else. Advised us as they left to call when we finished unpacking and they would return to remove packing materials. Some disassembled furniture was reassembled by unloading team. Concerns have been handled appropriately. Contact from insurance team was rapid. Awaiting finalisation of insurance claim.
Charmaine was great when dealing with her, however my move co-ordinator never got back to me about delivery details I had to follow up with her. Received my boxes 3 months after I dropped off and wasn't told ETA until I had to ask. They just said it will come after I arrive in the country.
An Excellent Service
The gentleman that packed in Perth and the two who delivered to Bendigo could not be faltered. A excellent service.
100% Recommend Their Services
An absolutely fantastic experience from beginning to end. It's always a stressful time moving overseas and packing your life into boxes however from the very start I felt reassured and comfortable each step of the way. Fantastic updates and communication so you're not left in the dark at all. Thank you so so much to the team at Conroys, I 100% recommend their services.
Well Organised
Everything went very smoothly, well organised, great communication and pick up staff were fantastic
Efficient And Pleasant
Efficient and pleasant team who packed and moved our goods without damage.
Caused Damage
Caused damage to a suitcase and decided to hide the damage by placing broken handle in washing hamper. Also damaged polished floorboards and decided to hide by placing chair over scratch.
The inability to take ownership or responsibility for damage and rude email topped it all off.
We very rarely leave negative feedback but decided that this was our only recourse after we gave you guys every opportunity to make things right.
Everything Happened Like Clockwork
Everything happened like clockwork and the men collecting the boxes were marvellous
Have been absolutely amazing in the situation I have been dealing with and you delivery guy was so helpful and amazing. Would recommend you to anyone