Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersWould gladly recommend them!
I'm not very sure why one of my suitcase was opened and checked? There were no shoes but only clothes in the bag. There was no letter in the bag giving the reason for opening the bag. It would be helpful to understand why the bag was opened.
We had our goods delivered Thursday. While they mostly arrived ok, an antique card table was damaged and one of the plastic tubs ended up with a huge hole smashed in the bottom of it. The card table has 4 legs and on each of those legs are a small wooden foot . One of those feet are now missing. The foot was there when the table was left in Brisbane for pickup, and now its missing. This table has been in the family for over 70 years. We would like the foot found or replaced. I believe it would have come off when the table was moved and was probably left in a truck. The table can’t be used without it as it falls to one side. I can provide photos, including a photo of the table waiting for pickup and the missing foot. Can you please let me know how this issue will be resolved.
Excellent Communication
Excellent communication and service delivery. All the official documentation requirements were dealt with efficiently and effectively.
Kept Me Up To Date
Cannot thank everyone I dealt with enough. They kept me up to date on the arrival my furniture right up to delivery. The delivery by Clint and Zack was great. They were professional, helpful and happy to help. They upacked all the furniture and removed all the packaging promtly. Regarding my items that were damaged by the interantional company, they let me know that your guys had pointed it out on arrival and said it is noted already so it shouldn't be an issue putting a claim in with the international company that shipped my items over to Brisbane. Would definitely use Controys again, thank you.
Didn't get the phone call to arrange delivery to Dargaville The truck just turned up. Fortunately I was home at the time. Otherwise the service was great .
.
Very Pleasing
My experience with Conroys was very pleasing, thank you all so much.
Absolutely Amazing Service
Absolutely Amazing service by Conroy. Amazing service and amazing people. Great people who picked up and delivered stuff.
Very Poorly Handled
The items were very poorly handled right from the beginning. The movers did not package our items well. We moved our car to Australia and this was heavily damaged. Even though the car was insured, the amount paid by Conroy was not enough to fix the damages and I had to pay more from my pocket for the damages caused by Conroy. Many of our household goods, such as furniture, cots, and other units were either completely broken or heavily damaged. Some items we had to throw away as it is not repairable. I would definitely not recommend it. More than happy to show the proof of damages. Even though I paid Insurance for my household goods, Conroy has done nothing about the damages that were caused by them. Overall it's not the great customer service I have experienced and is very disappointing service.
Happily Recommend
The removalists were incredibly easy to get along with and managed the move with grace and ease on what could otherwise be an extremely stressful experience for our family. They treated our belongings and new house with respect and I would happily recommend Conroy Removals to anyone wishing to move interstate.
Great service. Great helpful, kind staff. We have nothing to complain about!
Would gladly recommend them!