Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others1 Star
"stuff arrive even a bit earlier than we expected"
The staff are very helpful. Even we changed our requirement a few times, they gave us prompt response and were still very supportive. Our stuff arrive even a bit earlier than we expected. We are very happy with the services.
"stress free move"
Thank you for the easy and stress free move.
5 Stars
Sir ,
I wish to inform that I have appreciated the service offerred by the compavy for my move back to mauritius, the only black spot is that I havent been well advised concerning my car, I stll havent taken possesion of my car and had a lot of complications concerning regulations in place in mauritius during my absence from the country, i didnt know that I Iwont benefit from the custom exemption if I had been on holidays in mauritius during these last 5 years {which is ridiculous} hence I,ll have to pay a lot of money to the revenue authority.
"easy to deal with"
Our experince with Conroy Removals has been great. Every person we have delt with was helpful and easy to deal with. I would have given 5 stars for overall experince but feel a little let down with the communication from the New Zealand side.
I have had to do all the chasing to find out the progress of our shipment. It wasn't until another call in that information was given that our stuff had cleared quaranteen and was heading down to Wellington. Our stuff is due to arrive tomorrow and as of 3pm today I still haven't had a call to give me a time. This is important information so arrangements can be made.
Having said that very happy with Conral Removals and would use/recommend again.
Thanks
Kevin
"job done while keeping my lovely and demanding wife happy"
Special thanks to Mike , Trevor, Jason and the rest of the crew. Very professional - friendly and they got the job done while keeping my lovely and demanding wife happy!! Great job Guys. Well done. Thanks.
"such a good price"
From day one I got just the best from all the staff there in Melbourne. Thank you for all your help with getting my partners motorcycle and personal belongings here in New Zealand safely, especially for such a good price.
"Everything arrived in excellent condition"
I was recommended your co by Marty Maunsell and you did everything with excellence from my original email to Jon and quote and impeccable service on the day of delivery to the Kallangur depot. Clearly guided through the documentation and felt at ease handing over my trailer and possessions to your staff. The NZ End I got notifications of all aspects of the movement of my goods and was pleasantly suprised it was cleared quaranteen and customs with ease. Everything arrived in excellent condition and we were extremely happy with your service. Thank you again.
4 Stars
2 Stars
I haven received my goods so I can't give use feed back on my experience. I sent goods with another company a few weeks after use collected my goods and they were delivered a month ago. Same thing as well.
"changed without an email/phone call"
I found the initial corrospondence excellent, especially when you are moving oversees there are many uncertanities. On moving day, the guys were friendly, professional and very very thorough. It would have been good to get more information about the progress of our shipment after it left the house. We were told that it was scheduled on a certain ship and date, however it was changed without an email/phone call. This would have been helpful so we could have planned contingiencies in advance.
"removal of my furniture from my house it all went smoothly"
With the removal of my furniture from my house it all went smoothly and I have the highest respect for your workers in Melbourne . As of today I have heard nothing from the NZ branch of your company, apart from arranging for my car to be tested etc, I'm still waiting to hear about the furniture, I have sent an email and left a telephone message , still No contact. A little disappointed, I am.
I m still waiting for the delivery. It was set for 7/02. On my the morning of delivery I got a phone call saying no truck was coming to New Plymouth. Arrangements were made for a delivery on 8/02 between 5 & 6pm. I'm still waiting for the delivery. Lack of communication is appalling.