Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"everything arrived in mint condition"
"Customer service was excellent"
Because my removal is overseas and my lack of experience, I found both ladies That worked with me to be extremely patient and kind. Customer service was excellent thank you.
"look a lot closer at quotes"
We were told we would have at least 2 packers on both days in Brisbane, however we had 2 for the first half hour and then one guy spent the whole day packing himself. The 2nd day he had someone with him but the process took much longer than they thought with only one person - he said many people had called in sick which can't be helped but I felt for this guy.
We were also given a quote which was approved, then I removed some items and the price came back exactly the same. I then had to add different items in, which in size and weight was less than what was removed and had to pay another $200 - didn't seem right or fair. We then had to pay another $300 in "difficult access" charges which was reduced from $500 after we said we would like to see the actual invoice that you will be charged from the Malaysians as there was obviously a huge profit being made from that portion. I think there is a tendancy to charge what you like, especially when a company is paying for it - I know I would look a lot closer at quotes and what is involved if I had to pay myself as I suspect extra charges get aded on just because you can.
"friendly and a great team"
We were so glad we used Conroy Removals, they were efficient, friendly and a great team to work with. We had a few quotes from several removal companies but found Conroy's to be more informative regarding New Zealand customs. We would like to thank the Perth and New Zealand office for their great work and we will definitely recommend Conroy Removals to our friends and family.
"The coffe table was chipped"
The coffe table was chipped on the edge in several locations
The top glass of the entertainment unit was broken
"Fantastic service"
Fantastic service - everything was packed very securely and so very carefully and the removalists were great. Staff were helpful in the lead up to my move, making my overseas relocation very easy. The only reason I have given this four stars is because my shipment took a really long time to arrive because it wasn't shipped until nearly six weeks after it was collected from my house.
5 Stars
"made the move very easy"
Very pleased with all aspects of the move,Conroy made the move very easy,thank you
"Overall very good service"
Excellent service in Australia, slowed down a bit in NZ but this was apparently due to NZ customs and the time of year, the week prior to christmas. Overall very good service, we have moved with Conroys twice now and would not hesiatate to recommend them, we would happiliy use them again.
"First rate"
First rate friendly service
5 Stars
John Rowden, Natalie and the packing boys did an amazing job. Customer service from Natalie was flawless
"very friendly and helpful"
Excellent service, very friendly and helpful. The only thing to change, is the length of time it takes to get the boxes, we would have liked them a week before removal, 2 day's before removal is not enough time to pack up a whole house. Thank you for a great service Conroy's :)
Highly recommend Conroy Removals no fuss, polite staff, everything arrived in mint condition, cheaper than 2 other quotes, and NZ owned no customs issues straight forward hassle free move thank you so much