Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"very smooth transition"
"very helpful"
very happy with the service from the initial quote to the end of delivery. The ground staff were fantastic and very helpful in a professional manner.
"Very well organised team"
Very well organised team, efficient and extremely helpful - would certainly recommend them to anyone I know who is moving, whether interstate or overseas.
"lots of items damaged"
Upon unpacking lots of items damaged due to being packed together with heavier ones, Computer printer possibly ruined after being packed upside down and ink leaking out some older items with sentimental value attached broken. Two LCD TV's packed together with keyboard in the middle, not the best idea???
Still waiting for some items to be delivered by UK agent?
"Great service"
Great service from everyone in Perth and Auckland. Very disappointed though as breakages occurred after MPI inspection and as these are less than excess, we cannot claim. More care needed when repacking after inspections.
"most helpful"
The team at Conroys were very efficient and most helpful in all areas.
"informative and passionate"
We wish to thank Gary and his amazing team of admin staff and packers/movers for making our move with Conroys stress free. Our goal posts moved a few times but nothing was ever too much trouble. They were friendly, helpful, informative and passionate about what they do. Met expectations? Hell yes - the team exceeded our expectations! Well done guys, and thanks!
4 Stars
5 Stars
5 Stars
"A great experience from first contact"
A great experience from first contact in Perth to delivery in Waitara. Thank you to all with whom I had contact with. From the guys who packed to the guys who delivered...much appreciated of you all. All admin staff as well. Will definitely use you again and recommend to others.
"Box labelling was very inadequate"
Box labelling was very inadequate.
1. Many recycled boxes were used with 2 labels - one set for us and the other from previous moves/customers still showing. This gave problems to the unloading crew because boxes had to be opened to check which was the correct label and destination for each box.
2. Box labels did not include an adequate list of contents. Many boxes were labelled "Books", but had other items in them.
3. Room names were confused on the labels. Boxes labelled "Study" were often boxes from the second bedroom, and vice versa. The pick-up crew had obviously not been properly informed of room names.
4. The unloading crew were unable to assemble 3 of our 4 beds because they could not locate the crews/bolts to do so. When the screws were eventually found 3 days after delivery, they were in a basket at the bottom of a box labelled only "Books, Bedroom 1". The screws were not listed as contents on the outside of the box. This was a major inconvenience to us.
5. Because of this poor labelling, we've still been unable to locate my husband's computer, 7 days after delivery. None of the 60+ boxes still to be unpacked has a label to indicate where it has been packed. This is another very major inconvenience to us and our ability to function here.
Thank you for a wonderful service and a very smooth transition.