Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"excellent customer service"
5 Stars
5 Stars
"customer service was outstanding"
I was very happy with Vela Ram's customer service, I had so many questions, Vela was patience and answered each and everyone of them. I enquiried with quite a few removal company's but Vela's customer service was outstanding and pleasant therefore I selected your company. He made the experience very enjoyable and I would reccomend your company. I highly commend Vela and also the staff on site when we collected the packing boxes and items, they were friendly and helpful. Great experience so far, our first shipment has already been delivered in New Zealand, thank you!
5 Stars
1 Star
"Awesome service"
Awesome service in aussie and in nz thankyou.
"extremely unsatisfied"
I'm left extremely unsatisfied with Conroys, having previously used Conroys to move from NZ to Australia it made sense to use your company again when i returned home.
However arriving back into NZ and dealing with conroys at this end has been incredibly frustrating, I have been spoken to appallenly by your warehouse/delivery manager and by a truck driver who turned up at my property without permission or arrangement and then he went on to be rude to me over the phone - i lost a days income dealing with this and with no apology or consideration from Conroys. After the movers refused to unpack my goods as per what you had charged me for them to do, i was left to unpack all the boxes on my own (again a service i had been made to pay for) only to find things were broken in the boxes, and on top of that i have been waiting 3 weeks now for your branch manager to call me to discuss. Unacceptable for the thousands of dollars I paid for this move.
5 Stars
"fast response to any questions"
Very good service with plenty of help from people at both ends of the delivery. Also fast response to any questions I had, and the paperwork was made easy for me.
"we found everything to be very well packed and undamaged"
Overall our experience was positive and we were extremely impressed with the efficient service provided by John, who organised tbe quote for us. We were a little disappointed with the packers who left behind a few items, as well as some of their own rubbish. However, on receipt of our goods we found everything to be very well packed and undamaged. Graeme and Kenny, who unloaded everything at our house in NZ were fantastic and helped to make our moving day go smoothly.
"Boxes arrived in very good time"
Everything went as hoped it would. Boxes arrived in very good time and everyone I delt with was excellent.
The whole process, from meeting with your agent in Melbourne to the packing, removal and dispatch, was courteous, pleasant, informative and well priced. I received emails informing me of the completion of quarantine and customs checks, and the very useful information of which ship and ports my belongings were coming to me over seas. This information was helpful and considerate, excellent customer service. I thoroughly recommend Conroys door to door services.