Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others5 Star Rating
5 stars!
I found the team to be responsive and flexible
I found the team to be responsive and flexible. The only thing I would change is to be more up front about if you choose a shared container, you may be waiting months before your shipment actually leaves (i.e. our uptake was June but the container did not leave the port until the end of October.)
Very friendly staff and hard working
I liked the updating about shipping and very friendly staff and hard working.
Informed every step of the way
I was kept informed every step of the way. I was able to call someone any time and was handed over during the stages of my goods movement to staff I could easily contact and talk to with any queries. The service in this way is outstanding.
1 Star
Work done to pack our stuff was good. Crew that came to our place in Sydney was friendly. The shipment was done in a very unprofessional manner. We were told about an ETA and it took more than double to triple the time that was communicated to us. We had to shift from one hotel to another, to another place to accommodate ourselves. We have had so much personal headaches and financial damages due to this carelessness. We dont understand why Conroy removalists put our container on a transhipment vessel that stopped at so many locations / ports on its way to Dubai. As a result of this extra long time, some of our equipment got damaged. This is totally not acceptable and does not suit the repute of a company that was referred to us by someone. Work done by the local team in Dubai was also good. However, we have lost trust in this service for future due to the fact that we were kept in dark on the transhipment vessel shipment - maybe to save some bucks as these shipping lines are typically cheaper than the dedicated ones! Unless Conroy management team talks to us and gives assurity, we will not be recommending this service to anyone, rather will share our true experience with everyone who asks us. Four families from Australia are shifting to Middle East & Europe in the coming months and they asked us for removalists - we are not going to recommend Conroy becasue of the bad experience we have had!
Took care of everything and were very accommodating
The whole team in Australia and Malaysia was amazing and would highly recommend them. They took care of everything and were very accommodating. Thank you
1 Star
I have been waiting for nearly 6 weeks after my arrival date to NZ mid October till early December and have not got my vehicle or furnitures. Renting car weekly 500 dollars, sleeping on a mattress on ground, using public washer machine to wash my clothes, need my work equipments in boxes. Such a messy situation.
Since middle July, date of goods taken from my house, I still haven't received any information of where's my stuff and always getting pushed week to week .
I was charged also 2000 dollars more by you guys ...
Packing and receiving our furniture was excellent
The only concern was the delay of the container due to shipping issues of ocean carrier. Packing and receiving our furniture was excellent, minimal damage (2 cracked soup bowls).
Excellent service from beginning to end
Excellent service from beginning to end. Couldn't fault anything. Highly recommend. Thank you for making our move so seamless. Much appreciated.
Waiting to here when my goods are going 2 arrive in Wellington..nz.Its been over 2mths since been picked up in Australia..haven't heard anything yet.otherwise good service..
It took around 6 months for my items to be shipped to my home in Switzerland, way too long. The time could have been reduced by 50%