Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersVery best
Over the years we have moved many times . Without any doubt you are the very best. You cannot improve on that.
Hi really good move and we are really happy. Only one missing item and was told by the team leader about missing item and that someone would be in contact with me about it. Heard nothing so emailed execumove the local company but still no reply. Missing item is described as a pipe and is the copper still head pipe for my still which is a fairly costly piece of equipment. I would like to claim on insurance for this. Other than this only other issue is one wooden chest of draws the corner has been broken off and piece was left in the one draw and we did were not informed of this. How do I go about submitting a claim for this.
Awesome
Awesome company. Anything I needed they assisted as best they could. I am blown away by the way they actually deliver door to door from overseas to a rural property in NZ. Thank you again guys, really appreciate what you all did for me, I will be recommending you to family and friends abroad. Oh, and I better add how effient the team works and I was kept updated every step of the way. Take care guys
Highly recommend
Awesome work, team! Excellent communication, all my gear was in excellent condition, no breakages, no complaints from me, highly recommended, cheers
Great team
Great team to work with. Thanks for moving my things safely.
Packing and loading team in Australia were great, efficient.
Communication could be improved, especially in Australia, a weekly update email could be useful instead of chasing
Deutch agent was great and his delivery guy was the best, on time by 2 minutes, cheerful even though delivery was past 7pm, super fast.
Happy Customer
An overseas move (in my case) required a whole lot more information of what is involved in such a big move. The Brisbane Rep was a lovely person but did not explain the protocol clearly from start to finish and at one stage I became very frustrated! I had a lot of help from the Melbourne person but was later refrerred to a representative on the Gold Coast whom I unloaded this onto. Later the GC rep was ever so patient and we got thru the paperwork with help from her and I did apologise for my outburst. The packing and pick up teams are legends and now in NZ happy with everything. THANKS TO ALL INVOLED, REMEBER - MORE INFO PLEASE
I chose Conroy Removals because I wanted to support my kiwi compatriots and my brother had used them in his huge move from Sydney. The gentlemen who picked up and wrapped the odd size pieces were legends. Very pesonable, polite and quick and most of all "BEST PACKERS" I have ever met, and I have had a few in my life time. Thanks to those guys I felt more confident and less stressed. The same goes for the car pick up.
Here in New Zealand Auckland has been great and I have my goods delivered no problem again with care and speed after arrival, Customs and Quarantine. Compliance for the car has started and in 3 days it will be legal. A happy customer and a big THANKS to all involved. Remember tell us more at the start, I assure you this will help to understand how huge the "moving" process starts and finishes.
Excellent Service
Your company provided an excellent service from beginning to end. The packing was done professionally and everything arrived in original condition. The communication was great and I appreciated the updates at each part of the shipping process. Staff were efficient and reliable. Very happy with the service
Many thanks
Just one issue. I must have ticked no unpacking. We unpack the six boxes, but wanted the cabinets and headboard unwrapped. Misunderstanding on my part probably. NZ Conroys did the right thing and unpacked our three cabinets and headboard. Did really well. Many thanks to both Conroys! x
Recommend
Bit of a hiccup to start with but soon remedied. All items received at their destination. All in all very satisfied with service. I would add, I have used Conroy previously and would have no hesitation in using them again or recommending them.
A couple of issues to address...
1. I saw your depot in Nelson by luck when driving by and knocked on the door to see if my gear had arrived. It had two weeks beforehand and I'd not been contacted. I was told there was no number to ring me. Conroys only ever contacted me by email. FAILED.
2. It was excellent that the boys removed and took away the furniture wrapping but in doing this for my tv, the power cable was missing, presumably wrapped separately and included in the total package, but thrown away with the wrapping. I only noticed this a week later when installing the tv. FAILED.