Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersI was very happy with the service received from Conroy Removals from the pick-up in Brisbane to the final destination in Tauranga, New Zealand. Conroy Removals were very professional and organised and I was kept well informed the whole way through the process. The shipment even arrived earlier than the expected arrival date which was a bonus. Would definiitely recommend them.
The things came in spite of the COvid - thank you
Everything arrived in perfect condition and was packed very well, I was however very let down by the service. On the receiving end in NZ I was not contacted and wasn't informed about when my shipment would be delivered, on my way out the door to work a truck arrived unannounced and staff delivering items were very rude and stated "someone should have called you, it's not our problem we just deliver the goods". I was pretty surprised and obviously not prepared for the delivery. The price was fair, however I know of a few others who shipped over far more items than me (whole house worth) and were charged much less or the same by Conroy. I also had less items shipped than intended and was told this would be refunded to me, however weeks later I had to chase this up myself due to communication between myself and them. Overall everything arrived in one piece and was packed up very well. The boys who packed up my place in Melbourne did an amazing job, the biggest let down however was on the NZ end and the lack of communication.
We've used conroys a couple of times in NZ and now Australia. Not only was their quote the cheapest but the service is outstanding. Quick follow up and great vommunication.
We waited longer than we thought to receive our shipment - to be expected with Covid. I asked a few times for updates and information, and the person communicating with me got visibly frustrated, but later apologised.
Thank you so much! We couldn't be happier with your service.
Conroys were very helpful and flexabel around the Corona Virus challenges as we had alrready moved to NZ before packing
John was great to talk woth he was very helpful and effecient on assisting us move quickly. You guys really helped take out some of the stress. Very friendly and professional service from rhe first phone call to the drop off. We will definaty use Conroys again.
There was so many companies around and was a hard decision but totally pleased we went with Conroys, couldn't fault them at all. Everyone was helpful and friendly who we dealt with. Totally recommend them
John Rowden and Sophie Richards were absolutely fantastic. Their customer service was excellent and I cannot fault any part of the service - thank you so much!
From the initial contact requesting a quote to delivery of our things we have had fantastic communication will the staff, receiving regular updates all the way. Everything was well wrapped to ensure their protection, though we have discovered on unwrapping the mirror its frame is broken in 2 places. (haven't put in a claim). The delivery guys were polite. I can't offer any areas to improve your service, very satisfied :)