Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
89%
"Great staff and so far, really good service"
"Helpful and professional"
Lee was absolutely fantastic. Knew his stuff and was accurate to the last box. Helpful and professional, a real asset to your Perth team. Packing boys great too, nothing broken.
5 Stars
1 Star
Im thrilled that there is a forum to express my absolute disappointment pertaining to this experience
Its uncanny because I still dont have my furniture or bike!!!I have been dealing with 10 different people my eta was 14 dec both took extra week off work to fly back got pushed to 17th then 19th then 21st it was picked up november 13th!!from gold coast-STILL waiting and due to fly back for work nxt week
Seriously last person i emailed never got back to me and between my family and i we have used conroys 6 times equalling around $26-28,000
No more ever and we still have another vehicle and furniture to ship
So thanks for leaving me and my kids with nothing over xmas and the apology!!!GET MY GEAR HERE
"Conroy’s Brisbane hands done were fantastic"
Conroy’s Brisbane hands done were fantastic, from Gary to the office girls and the 2 men who packed so friendly and easy going. The email response was efficient and prompt as well as call backs. The whole process was simple Gary was just amazing from the quote to the paperwork he made it work for me. But, once my gear left Brisbane the NZ team have been less than helpful, poor contact, poor communication, false information and I’m still waiting for stuff. I hope I see the light at the end of the NZ side nightmare, besides that Conroy’s Australia are excellent thank you for helping me get home.
"Some prior information would have been useful"
I have yet to receive my goods in the US. I wasn’t expecting that my shipment would sit in Australia until mid November before starting its journey. While I failed to ask an expected time frame,I was also never given a timeline from the representatives. Some prior information would have been useful to set my expectations. My previous experience had our container packed shipped and delivered in 8 weeks. Apart from the slowness of the goods transit , the service was good. Communication could have been better as I heard nothing until I reached out early November
"My shipping arrived safely"
I was very happy with the shipping service from Conroy Removals, the service throughout was excellent, friendly & professional and the price was good value. My shipping arrived safely & thanks to the care taken in wrapping my items everything was intact. I'd highly recommend Conroy Removals and would definitely use them again.
4 Stars
Only a couple of damages, rest is all good
All good Sydney end,However, we thought that the crew could have packed more in boxes to reduce the volumeWe took 4 large suitcases of stuff back with us AND didn't take back to NZ all that was originally assessed- and your office said there was still more that the original estimateWe thought the price was a little high after a friend, who recommended you, moved a whole family house lot for about $750 more than us (ours was a small apartment lot) > But that could be due to different logisticsBut all-in-all worked out OKNZ end was good too, the boys worked hard, unloaded and unpacked quicklyOnly disappointments with the move was :1. The damage to the washing machine and refrigerator panels - Fridge has small dents on all white panels and washing machine has dents on the front two corners where possibly tied down too tightly2. At NZ end the boys unpacked the electric piano but left the foot pedals and music stand in the box which was taken for disposal>> These issues are being sorted by the NZ office
RegardsMal Seymour
"Very professional and friendly service"
Very professional and friendly service.
Our property was delivered in good shape with nothing broken.
1 Stars
Still waiting after 5 months
I am still waiting for the shipment to be delivered. So far I have found the experience to be very positive. Great staff and so far, really good service.