Customer Reviews

Thank you. The way you kept me updated on the progress of the shipment through customs and quarantine procedures was very helpful. And the delivery team were very friendly and accommodating. 

Great service and always kept me up to date on my delivery.

I am so happy with all your services, from the time l pack my courier from UK to reaching the destination in Australia. The packaging was the same as when we packed it four months back. No damage to any goods. You have taken care of the goods with care and respect. I really appreciate your service and will recommend to my friends. If you could send the courier in a reduced time frame it would be more appreciated, still the cost we paid for the service is worthy.

Thank you to Pickford Removal UK and Conroy Removals Australia.

The only thing I would change is that it would have been good to get more status updates, even if there are no status update. Towards the end of the three weeks after the shipment arrived into port, and having heard nothing I did start to wonder what was happening so I emailed to check. Had I had an email, say once a week, just informing me that the shipment is processing though or there is a delay or similar, I would have felt informed of what was happening. This is a very minor point but which would improve the customer's experience a lot to a 5 Star.

Otherwise excellent service from you all.