Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersDelivery was first class
Excellent service
Excellent service from pick-up to delivery!
5 Star Rating
5 Star Rating
3 Star Review
Unfortunately while the service for moving our cars was impecable, the moving of our furniture was disappointing. The guys who came to load the truck and pack the rest of our furniture were great, however we had a dozen boxes that were labelled with fragile tape because the contents were fragile and unfortunately these boxes were not treated very well. Upon unloading of the container at our place in NZ, we found most of the fragile boxes had been crushed and packed with heavier boxes on top of them. This resulted in many of our items being broken and having to raise an insurance claim (which at the time of doing this review, has not yet been resolved). It was disappointing as many of the items cannot be replaced and certainly cannot be repaired.
5 Star Rating
Thank you Conroy
Thank you Conroy. A very big thanks especially to Lee who was absolutely amazing. All questions and queries were answered. He was so helpful and I appreciated all his assistance and advice. Also the packers were totally amazing and the pick up crew too were amazing. A huge thank you all.
5 Star Rating
Conroy's is the only moving company to use!
Conroy's is the only moving company to use! From start to finish the job was perfect. The staff were incredibly responsive in the office and the delivery went off without a hitch.The guys were very kind and respectful. I highly recommend.
1 Star Rating
This move took from August until end of March. I received a text about delivery with no date. I received a call on 20/3/25 checking ok for delivery 21/3. I advised the girl I knew nothing about delivery on 21st and I was working and not home. She advised she'd look at another date and call me back. On return from work on the 21st I found the three large pieces of furniture and a box had been delivered and dumped in my bedroom! My nephew had happened to be in and knew nothing about this delivery. The furniture should have been put in the garage, instead I couldn't move in my room. I called the office and got a lovely lady in Brisbane. She tried to contact Sydney office - no luck there and advised she'd get someone to call me on Monday !! I'm still waiting for the call to explain why this was delivered without my approval. Service was awful . I got charged another $590 for custom clearance, which I wasn't advised about when booking this removal.
Very efficient and good value.
Very efficient and good value.
Everything was great
Everything was great. Can't think how to improve to be honest.
Your service was good, but I had to contact you regarding delivery. When arranged delivery was first class, on time with updates on the driver's progress on route.