Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersApparently my shipment was forgotten in the warehouse for several weeks until I called and inquired about it. I was then told the delivery team would contact me about a delivery date, which they didn't and I had to call again. At least the service on the day was friendly.
The order of the delivery was a problem in that I have more stuff than will fit easily into the space I ended up with. My furniture came in a second load and the boxes first. Now I have to move boxes from behind furniture and from in front of cupboards on my own ( I'm a nearly 60 year old short woman). The people picking up and delivering were nice especially at the Townsville end.
Our pick up was farmed out to an affiliate company at the last minute. On the morning the truck was an hour late and only the driver on board who stated they had 7 workers book off sick and he would be doing the move on his own. We have very heavy timber furniture which I helped him with which I didn't mind too much but then he dragged a heavy very expensive side board across tiles breaking off a chunk of timber holding one of the feet. When he dismantled the timber bed frame he used a hammer smashing chunks of timber off the frame before realising there were more screws to be removed. He worked very hard and did a good job of packing the furniture into the container as far as I could tell, just very hard on our goods. We had to leave for an hour for an appointment when our dining table was dismantled so hopefully no damage to that as it is the most expensive item in the move.
I expected more care from a supposedly reputable and large company but received service I would have expected from dodgy brothers off Gumtree.
The men who delivered were lovely but you should have more crew for unpacking and reassembly of items. Only one person was inadequate for that aspect of the service that we paid for. The property was left tidily and they were polite and professional.
Not a single problem that wasn't managed! This was by far the best move I have ever had. The service in delivery was friendly and efficient and all of my belongings have arrived safely. I'm so impressed. A Huge thank you to you, genuinely.
Very professional