Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersI was very disappointed that the large battery that powers my camp fridge was tipped up and a large amount acid leaked out. Therefore the battery was ruiened. This was noted on the he eekevery sheet and no one contacted me in regards to it. Akdova large crockery pot was broken.
Dear Conroy, your own company provides an excellent service from the quote right through to the packing. Everyone was a pleasure to deal with within your company. Unfortunately, the company you use in the UK, you just need to look at their Google reviews to see the kind of appalling feedback they receive consistently. They have screwed up the delivery my goods over the last couple of goods and every time there is something they need to correct they charge me. The last straw was when their truck drivers received 240 pounds (pounds!) of parking tickets for parking with their wheels on the kerb (a traffic infringement), and also outside the arranged time for them to park with the local council, and they tried to make me pay the fines! Every time they have to correct a delivery (things that were not supposed to end up in storage did end up there) they charge an extra 70 pounds. I would use Conroy again if I thought they were not working with the UK Company, but it doesn't matter how good your company is, if I end up with the UK Company at the other end then I would not use Conroy. You really need to find another partner because working with these people, no matter what they quote you, is going to damage the reputation of your company. Read the online reviews for the UK Company - not just one or two but dozens of 1 star reviews and 2.2 rating overall.
Conroys Made my move so much easier from Brisbane, my furniture arrived nz with good feedback.
The initial appointment with Justin was very professional. Dealing with the admin staff and operations and booking department was awful, very unprofessional. The pick up and delivery stage of the whole process was fantastic, the two guys who picked up and delivered were fantastic and very professional and looked after our furniture very well. They did an amazing job.
As for the admin team and operations departments, they need to work on there customer service in a big way.
Brilliant, moving made real easy!
Brilliant service, thank you! Special mentions to Darren & Crumbs, Peter & Brad, Craig & Sharon, for looking after us so well.
Your guys were incredibly friendly and efficient. Thank you!!
Very friendly delivery guys who delivered my shipment from Japan well ahead of scheduled time on delivery day. Happy with the service.
Packers and unpackers were very professional and helpful.Desciding what to put on the list to bring was diffuclt ,if some one had been able to come to the house it would have been easier but over all a good move.