Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent service at both pickup and delivery The crew went out of their way to ensure everything went smoothly
I recently moved from New Zealand to Australia and I can highly recommend Conroy Removals, from first contact to delivery they were very professional. I was kept informed throughout the whole process, which made things run very smoothly. The prices were very competitive and I was made to feel like a valued customer. Thankyou Conroy Removals New Zealand for all the help and the Perth office for the pick-up and delivery.
Movers disorganised. Slow. Didn’t even know they were moving an apartment. Appeared shocked when I said nothing to box as we had everything ready for them [as I had said we would]
If we hadn’t had stepped in and did a lot of work we would have missed our moving in window for the lift booking. All times were provided and if they could not be met, we should have been advised.
Van did not have ramp or lift so they were tipping boxes out of it upside down, plus struggled with a 60kg washing machine [understandable]
van too small so had to return for a shelf left behind
No sofa / paintings protected on move. Leaves and dirt all over sofa. Rip to bed.
The Guys delivering were great and efficient, however the back and forth with your admin about the access to the apartment was a hassle.
Efficient, friendly, well priced service all the way through.
When doing your quotes i would encourage you to state sole container use and shared and the timeframes for delivery and costs between the two options. Communication was very good. Big thanks to the team/guys at the Dandenong Depot who helped me jump start my motorbike which had suffered a flat battery during shipping - perhaps if that depot regularily takes delivery of vehicles that they have a portable jump starter on hand, but big thanks to those guys please.
One item, a garden ornament was broken, but your young men said it was broken on uplift by yourselves in Perth. This was noted on the paperwork. I am otherwise very happy with your polite efficient service.