Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersPrompt response and follow up
Pickup was fine and the staff helpful, can not comment on the delivery as I am still waiting on notification of when that will be.
Steve
Well done. You have an efficient and professional team in Australia. I was kept informed at every stage (Melbourne to Perth) via sms messages, emails and phone calls. Josh and Luke completed the final delivery job here in Perth with ease. Thank you for a great job.
We really thank Jaymes and Sophie they we're incredible and made everything so much easier for us they took all the pressure off and made it all run smoothly , they we're always there on the end of the phone for any questions. Huge thankyou to them both. Only thing we we're concerned about was when the truck arrived to pickup our furniture the driver didn't listen to us about the grass being a bit soft and backed into the driveway wrong and ended up calling off the drive way as he took it to sharp then instead of going forward to get out he put his foot down in reverse so then he sunk and buried all my rock wall and wrecked the garden. The truck was on such a lean we all thought it was going to tip over. The cost to fix it all was just a truck of metal but it took us 5 hours of time that we didn't have to spare as had to be out that weekend. The guys we're very nice but the driver wasn't very oppologetic. Other than that they did a good job . Karen and Andrew Civil
Would prefer calls from real people instead of text messages re update of move status. Asked for info thru your website on three occasions and never got a promised return call. But when the goods were delivered the team were brilliant and worked in with me for best times. Impressive.
Conroys were easy to contact, responded to questions quickly, and were very helpful with the mant forms requred for Customs and Biosecurity (we packed the container ourselves).
They made a stressful move much easier.
First class service, very professional, aimed to please. Got on with the job, really tidy and efficient. Would certainly recommend Conroys.
Thank You very much.,
Joan and William Barnes
We were extremely disappointed with our interstate removal from Brisbane to Perth. Our furniture items were not adequately packed or protected within the container for the move interstate. We feel there was a lack of respect and due care taken when Conroy Removals collected and packed these items for transport. Items were damaged beyond repair and two framed artworks suffered severe glass damage. These items were part of an inheritence from a deceased estate and this has caused great angst within the family. It is very difficult to put a monetary value on these items, although we are currently trying to assess current replacement value. Your company came highly recommended by a family friend who had employed your services on several occasions with interstate moves. This friend is highly embarrassed and mortified that we have had this experience with a company they recommended.
Awesome
Everything took a long time but Kirsty Lowther was terrific. She was always positive and helpful and good to talk to.