Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
Done on Time
All Items Intact
I had a delivery from Italy where eveything was broken. Apperently you guys didn't deliver this one and the one you did deliver was all intact and seems to be fine. I would have liked to have known when it was going to be delivered as it came earlier than expected but luckily there was some one here to recieve it so all good.
Thank you Leesa Laver.
Damage to My Goods
Im not sure whether i would use you again or not. I thought that staff were great, but damage to my goods because of negligent packing was really disappointing. I would also like to know what to do with all the packing boxes....I thought everything was supposed to be taken. I would appreciate someone calling me to discuss, thanks
Exceptional Service
I had to call in to follow up on the status of our goods a few times but overall the office staff were good. From an operational perspective, Sylvan and the team that delivered our goods were extremely efficient and professional......their service was exceptional!
"very accomodating"
Where most other moving companies were making a fuss about the move of two items to Kuala Lumpur, Malaysia, Conroy/Karen was very accomodating. Both on the Australian side as well as here in Malaysia I only encountered professionalism, friendliness and a supportive attitude.
Clear & Regular Information Flow
Great service - the company was linked with ReloUK in the UK. The service of both companies was first rate. Information flow was very clear and regular to advise the stage our goods were at. Removalists were friendly efficient and did a great job - no breakages what so ever - couldnt rate the service high enough. There were alot of bad press about many of the removalist companies and we are very glad we went with this pair. Much of the bad press is about the delays involved but this is all our of their hands and peiople need to realise that it takes about 4 weeks from landing before you get your goods. Constant emails kept us advised of the process. Very happy
Quote Process Was Extremely Helpful
We thought the Sydney pair Dominic and Tango were excellent, we found the quote process extremely helpful, our belongings arrived in good condition but delayed, Sylvan showed great customer service in his communication with me regarding the delays, the Melbourne delivery person (I believe his name was Craig) had a very nice manner. Overall our experience was very good and we would very likely use your company again for future moves. Thank you!
4 Stars
"made our move go so smooth"
What a wonderful service Brisbane Conroy and Perth Conroy provide. Thank you very much guys and girls, you made our move go so smooth. Everything arrived safe and sound with no breakages or damages. Our special thanks go to John and Jaymee at Brisbane.for making the trip so easy. Our special thanks also goes to Simon at Perth. Everyone kept us in the picture of the journey of our goods and the arrival time to Perth was spot on. Thanks again.
Kind Regards,
Alec and Maureen
You can't improve keep everything as it is.
Very Helpful
Very helpful hard working men
Everything was done on time as per your emails. Very efficient I was kept informed at all stages.