Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 8,440 reviews

90%

Of clients surveyed said they would use Conroy Removals again

89%

Of clients surveyed said they would recommend Conroy Removals to others

"professional service"

Review for submitted on 26/02/2018
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Very friendly and professional service 

"Very friendly and helpful"

Review for submitted on 26/02/2018
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Very friendly and helpful staff. Kept us updated on the progress as changes happened. Very friendly delivery guys, neat and quick when delivered our goods.

4 Stars

Review for submitted on 26/02/2018
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5 Stars

Review for Moving Overseas submitted on 26/02/2018
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I am a one-stop service buyer and the service I received ever since I was introduced to Conray is the reason I will stay with you.

Response from Conroy Removals:
Dear Ashwin, Thank you very much for your kind feedback and opportunity to be of service. All the best - Conroy Removals

5 Stars

Review for submitted on 26/02/2018
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"Everything arrived safely"

Review for submitted on 25/02/2018
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Everything arrived safely. Very friendly people who work fast and efficient. Packaging gets taken away and if you don't need to unpack things but do that later, you can call for collecting the packaging and boxes. I would definitely work with them again and also ask for a quote when we move into our new house. Thanks for a good job. 

"couldn't be more professional"

Review for Moving Interstate submitted on 24/02/2018
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The move was organised from Townsville and couldn't be more professional. I am very grateful to Mathew Conroy and the guys in Melbourne. Cheers

5 Stars

Review for submitted on 24/02/2018
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My only complaint is the time it took for my goods to arrive in Australia   Some 4 and a half months !!!  I can only presume that it was because it was a small shipment and had to wait to fill a container 

2 Star Delivery

Review for submitted on 23/02/2018
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Up until delivery, the service was excellent. The interactions on the Japan side were great and updates from from Conroy were timely.

The delivery was generally good, but the fact that I had to ask for the large furniture pieces to be unwrapt and put in place was disappointing as I had been told that this was part of the service. It was good that I did as otherwise, I would have not learned that the furniture had been place upside down. One silver handle was broken and a draw chipped.

I asked the delivery person if they would look through the boxes and wrapping and look for the handle just in case, but they have not gotten back to me.

Had it not been for the behaviour of the delivery people, I would have rated the experience a 4.

Response from Conroy Removals:
Dear Susan, Thank you very much for your feedback. Please accept our apologies for the delivery behaviour. Your comments have been passed on to management to address. With kind regards - Conroy Removals

3 Stars

Review for submitted on 23/02/2018
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My boxes arrived and 2 out of 6 were very damaged. It's clear that they had been stacked and crushed. One box was significantly torn open and a patch job attempted by TNT. Not sure at what point of the journey TNT was involved moving from England to Australia. Fortunately only 2 glass picture frames were smashed. However the state of boxes suggest that not much care is taken in handling them.

"Fantastic Customer Service"

Review for Moving Overseas submitted on 23/02/2018
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These guys were amazing. I wouldn’t look any further for the best price because these guys are well below anyone else. Fantastic customer service from day of Enquiry until drop off

Asked for Legal Documents

Review for submitted on 22/02/2018
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I asked for the legal documents completed for the quaranting service after payments and never received it. No I would not recommend a service that does not provide what the customer asked for.

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