Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
4 Stars
2 Stars
"Helped with the paper work and forms"
First time shipping from overseas. Helped with the paper work and forms. Communication on the US end of the move seemed to be a bit unclear at least as far as initial requirements and forms around Australian Quaranteen and import restrictions. I was not involved in this but this was my impression.
Very Very Dusty
The movers in Ballarat were very quick and efficient, but I do object to opening boxes that had been packed by your movers to find rubbish from packing materials were thrown in with the rest of my contents. One of the items appear to have had food on it. This was on the white paper that was used by your packers.
Not sure where the issue arose but a lot of my contents were covered in dust. Wherever my items where stored whilst in transit must have been VERY VERY dusty as it got through the sealed wrapping, and a closed chest freezer lid. As well as a lot of others items that were in seperate boxes packed by your company. I accept any damage from items that I packed, but paid for items to arrive in a reasonable condition.
Kitchen items ALL had to be cleaned and I would have thought that china plates would have been individually wrapped before packing rather than wrapping a bundle into one package before placing into the boxes. Same thing goes for glasses as well.
3 Stars
Service from Australian office was excellent and very accomodating to our needs. Long delay in using a shared container though.
Major problem (hence the 3 stars instead of 5) with the packing was from Alpha Removals in Sweden. When we opened the packing in Brisbane and I found that it was extremely inefficient in how it was packed with a lot of empty space in boxes, resulting in extra cost for us in volume. They even packed an empty box into a box! Do not use Alpha Removals in Sweden again.
"Very appreciative of the communication"
Very appreciative of the communication. Phone calls and email were timely, polite and knowledgable.
And of course, our boxes arrived, undamaged. A big relief. Thank you.
5 Stars
carefully & respectful handled my property
I was very impressed with Chris & his Kiwi colleague. They were very professional, on time, friendly & helpful. I was especially impressed how carefully & respectful they handled my property. I have lived in many countries around the world and have used a number of Removal services, but I can honestly say that Chris & Colleague come out on top, I was REALLY impressed with them. I would like to thank them both very much! With co-workers like Chris, Conroy is sure to be successful in the future.
4 Stars
"Will not be recommending conroys to anyone"
We got off to a good start with the Perth branch but for everything at NZ has been a complete shambles items delivered to a different city . Not sure wether that was the plan or not but no body informed me that was happening and then once due to arrive I had no contact to say it had arrived so I'm having to ring around to find out where the heck my stuff is, multiple items damage some unrepairable others were attempted to be repaired and brought back to me still broken !! After saying i will fix it my self no compensation was offered and the time it's taking to get the settlement we have been offered for other items is far too long .
I trusted conroys to make my move easy but it has been anything but, Will not be recommending conroys to anyone at this rate
4 Stars
Pick up was perfect (made by AGS). Delivery was perfect. My concern was the delay because on the quote it was specify 15 to 20 days and actually it took 34 days. Regards
wish I picked another removal company.