Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"On-time delivery with real-time tracking"
Good communication through-out the process. On-time delivery with real-time tracking. Special thanks to John Rowden who held my hand through the process.
"Great damage free delivery"
Great damage free delivery to Brisbane and fabulous communication
"Poor communication"
Poor communication. Never received information about ETA. I had to ring every two weeks for an update. A curiity phone call with a process report would have been appreciated. The crew that collected my shipment were excellent as was the young chap that delived. Just the admin staff that needs to work on there customer communication
"highly professional, pleasant, considerate and patient"
Everyone we dealt with from the admin staff to the guys loading the container were highly professional, pleasant, considerate and patient. Couldn't ask for more.
Helpful and Friendly Staff
Only thing that I feel could be improved a little, is once my container arrived i got the email but then had no further come back, may bue just an email every 3 days after you have confirmed the arrival of the contain, you could send an email saying still in customs or still awaiting clearance. I had to send an email making the enquiry as to how far in the process the container was. The staff have all been helpfull and very friendly.
"Very good support during the clearing process including the up-dates"
Thank you very much for the brilliant service. Very good support during the clearing process including the up-dates.
The delivery and unloading the goods done very professional with helpfull staff. Not one damage or scratch.
We will definetely recommend yoru company. Especially, since we had a very different and very bad past experience with another company.
Thank you again
Ella & Arkadius
Fantastic Movers
Huge compliment to both Sunny and Jeff who handled our move for us. Both men were fantastic as we had a large delivery which they handled on their own. Big thank you to Sylvan as well who was able to arrange an earlier delivery for us.
"Excellent communications"
Excellent communications regarding our incoming container, professional and friendly staff, efficient and on time. Really great service. Thank you
"trouble free customs and quarantine clearance"
Came from overseas, Conroy Removals were the partner-removalist on the Australian side, also here good service, always kept informed about the status of the shipment, trouble free customs and quarantine clearance, quick delivery(maybe unpacking a bit too fast), would use conroy again if I have to move once more.
"very happy"
Was very happy with the whole process from perth the guys that came in to pack up the house were very good and polite and friendly the whole team was very pleasant to deal with unfortunately when arriving in auckland communication was not so good,goods arrived and there was 1 box missing which they did end up finding but it took alot of phone calls by me to find out what was going on.i would highly recommend the perth team however.
The only disappointment in the move was the additional charges that appeared. This is possibly also an error from the removals people in Germnay, so blame may not be all COnroys.