Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"constant updates"
"friendly and efficient"
Damage to our new fridge occurred, i have put in a claim but not heard back yet. Besides that, removalists were friendly and efficient.
"Some furniture poorly packaged"
Some furniture poorly packaged - hence damaged on arrival.
Car also has damage on side.
Yet to hear back from anyone in regards to the damage and rectification
Communications from Conroy office have been inconsistant and sometimes contradictory.
A lot of the paperwork requested by Conroy before shipment had to be re-submitted by us to their Irish agents.
Positives: -
Shipment took 11 weeks from collection in Melbourne, Australia until delivered Dublin, Ireland.
Shipment customs cleared on day of arrival in port, delivered to house 2 days later.
5 Stars
Kim Stevens was excellent!
"Melbourne team were brilliant"
I thought the Melbourne team were brilliant. The NZ branch were the opposite, but I would definitely recommend using Conroy in Melbourne
4 Stars
"No communication"
The issues were around arranging delivery rather than the delivery itself. No communication after arrival of goods/quarantine clearance in Sydney despite email stating this would happen and then a 3 week delay for a date for delivery. Little information about delivery times meant I had to change my delivery date which entailed another delay and an initial response that I would be charged for storage. The delivery itself was on time and well executed.
"removal men were fabulous"
The removal men were fabulous, quick and efficient. I only had a few heavy things to transport across town and the service was incredibly good value. Would recommend to anybody who needs to move, no matter how large or small the load
5 Stars
Disappointed Unpacking Was Not Included
Just disappointed that unpacking and removal of packing was not included - but that may have been miscommunication from the oversees partner.
5 Stars
"Nothing was too much trouble"
The team allocated to my move were excellent. Nothing was too much trouble. Highly recommended.
I very much appreciated the constant updates on where my shipment was and when it would arrive. Communication was excellent. Delivery was exactly when they said it would be and was completed efficiently.