Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"Nothing was too much trouble"
5 Stars
"handled the delicate boxes carefully"
The three gentlemen were prompt, courteous, and expedient. They handled the delicate boxes carefully, and put up with our occasional lack of direction. They did a great job navigating through tight corridors with a baby running around them too
4 Stars
Great services
"A couple of boxes arrived damaged"
A couple of boxes arrived damaged. This should have been communicated to me when first found in that state. This leads me to believe it happened in the transport from Brisbane to my residence.
4 Stars
"The delivery was punctual"
The delivery was punctual. The guys helpful. Top job. Ta.
"took a huge load of stress off me"
Right from the intial brief and quote with Luke I felt that we were dealing with a company that were professional and efficient. Then Dave Sonny and Tom were extraordinary! Not only did they pack and crate things with care - but they were good natured and had a can-do approach which took a huge load of stress off me.
"so impressed with the customer contact"
I called several removal firms and was lucky enough to be put through to John at Conroys. He explained everything and made it all sound so easy and I decided I would go with Conroys. Throughout the time leading up to the move he stayed in touch and solved any concerns that I had. I was so impressed with the customer contact that Conroys has, ever step of the way I was informed about my shipment. 10 of of 10 Conroys for your systems you have in place, it helps to make your customers feel confident and at ease about the move.
The only improvement you could have made as far as my move went was, some of my furniture needed another layer of bubble wrap on the corners as on a few pieces the bubble wrap was worn through and the furniture slightly damaged.
Thanks John and all the team at Conroys for making my move go so well.
Cheers
Linda
4 Stars
From quarantine releasing my goods it was quite a wait for them to be delivered. I thought this would have been pretty immediate.
I dealt with both Lucy and Jenna in Queensland and have nothing but praise to say for both of them. Nothing was too much trouble for either of them and they never acted as though I was any kind of a bother to either of them although I was constantly asking one thing or another until the shipment actually arrived at my door. The two fellas that did the actual delivery to me in Sydney were fantastic as well. I believe their names were Michael and Jason. I have nothing but the highest praise for every experience I actually had with Conroy's and would highly recommend them to anybody who is moving. The same cannot be said for Euro USA who passed my shipment onto you all minus all the required paperwork apparently and then didn't respond to emails as far as I have learned from your girls in Queensland. My initial packers/shippers from my hometown were able to bail me/us out with the documentation necessary and fortunately had passed your company details onto me so I could make contact. As Jenna said, there often is one that seems to slip between the cracks and my shipment apparently was one of those. That all said, and your gals were wonderful with me and we got it all dealt with in a timely fashion and I'm more than pleased with the results.