Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"Initially a good service with professional pick-up"
"quick & Efficient"
Our move was both quick & Efficient. Thank you for a fantastic job both Perth&Sydney
5 Stars
"staff did a great job"
Dear Conroy Team,
we had to pay an extra delivery fee for a difficult driveway and a ferry vehicle but as the container was delivered there were only two "good" guys - no extra tool nor any ferry vehilce (for which we payed more than 625AUD) available. Even the two "good" guys didn't know about an extra arrangement for this delivery.
Your staff did a great job but the extra fee seems to me not justified, since it was raised for something, which was "not delivered" as service.
with best regards
Roger
4 Stars
"continually updated"
We were pleased that we were continually updated on shipment movement and customs/quarentine ststus. The truck arrived on time and the two staff were approachable and very professional, effectient and polite. They made sure I checked boxes and they carried and trollied boxes very carefully. We have used this sytem before and have one more shipment in the pipeline that I hope runs as smoothly. Thanks. Again the staff who emailed and truck crew were excellent.
"Kept us well informed of the time of their arrival"
Quick and efficient off-loading. Courteous staff. Very helpful with box removals. Kept us well informed of the time of their arrival. No concerns with the process or its management. However 4 items were broken. The only major one was considerable damage to our dining table caused by bad packaging in the UK - not due to Conroys.
"Our best move ever!"
We received the most professional service from an exceptional Conroy team. Our best move ever! Thank you.
5 Stars
":)"
Excellent service :)
"smooth"
Everything was smooth. Thanks
Initially a good service with professional pick-up.
Afterwards though, I was left in the dark. I had to chase up updates and was advised that the shipment hadn't left Sydney after three months, waiting to be consolidated and would be updated. After five months, I had to chase an update and was told that my shipment had left two weeks after pick-up and after six weeks at sea had arrived in Belfast where it sat for three months until I resumed chasing updates.
Once in touch with the company in Belfast I could organise a delivery date.
So an improvement in communication would be recommended.