Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"kept me up to date"
4 Stars
1 Star
1. My personal belongings have gone missing 2. There has been no effort to locate them 3. My goods may not have been properly counted in when received by your company. 3. My Bike Box was damaged - I am not sure yet if the bike too was damaged, I am taking in to the service store to confirm 4. The delivery personnel did not count my goods in to my apartment correctly - they were deceitful and lied about counting all of the packages they left in my apartment 5. It took far too long to scheudle delivery - I had to constantly call and email to setup delivery 6. Overall I am extremely unsatisfied with the service provided as it was highly inadequate and unprofessional
4 Stars
5 Stars
"On site services were fantastic"
On site services were fantastic - Sean, Joe and Boy did a great job in really hot conditions. We did have issues with confirming a delivery date. The goods landed in AUS on Jan 1 cleared customs on Jan 10 then I had to chase when the our goods will be delivered. With a full back log we could not get a site delivery until Feb 10 and I had to confirm this in writing. Written confirmation from your organisation would help close the loop.
5 Stars
"easier and hassle free"
Thank you Conroy for making a stressful move a bit easier and hassle free.
A big thank you to Jenna at your offices/call Centre for keeping us up to date with customs, to Simon for arranging delivery and a very big thank you to the professional team of David, Mambi and Jesse who made unloading a full 20 foot container look so easy and did it in double quick time, simply amazing how hard they worked.
Everything arrived in order with only two small glasses broken, so a bit thank you to Econo-Trans back in South Africa for the great packing, but also to Conroy for your careful handling.
Thanks again,
James and Sam Robson
"Great communication"
Great communication- excellent service and contents and boxes arrived undamaged which included a large mirror
"extremly helpfull"
All staff taht was involed with my move were extremly helpfull and very professional in their roles
"Could not fault the service"
Kingsley, Jenna and the unpacking girls were all excellent. Could not fault the service.
"great to know what was going on at each step of the process"
Especially impressed with Justin who came to do our quote. He was friendly and professional and explained all the paperwork clearly. Lots of email correspondence with all involved, great to know what was going on at each step of the process.
I was most impressed! Conroys kept me up to date on the whole moving of my furniture, household goods and car. They let me know arrival times from the first pickup to the final drop off. They were most curteous and handled everything with care. Conroys also informed me what to do after the arrival especially in regards to the car. Thank you Conroys for a stress free moving process.
Kay