Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"Very frustrating"
"least professional move"
We have moved many times and this was probably the least professional move of them all. There were too few people on the job, they certainly worked hard but didn't seem to be particularly well trained and they were not very polite. The move was over three days and was a big rush, with quite a few broken items and minimal care for the materials or the property. Many boxes were just placed anywhere, some were even left outside.
5 Stars
4 Stars
"Seemless from start to finish"
From the initial contact by your administration the service provided has been outstanding. I was kept advised of my shipment's progress from anticipated arrival, customs, quarantine and final release for delivery. Delivery: I requested a Friday and delivery was on a Friday. The two men who actually delivered my shipment were polite, hardworking (no stopping to chat to one another); I was consulted on where my items should be placed and they unpacked, disposed of boxes and wrapping paper in the most efficient way I have ever seen. Seemless from start to finish. The service I received could not be improved.
"CHARGES WE PAID IS REASONABLE"
I am HAPPY WITH YOUR GOOD SERVICE.ALL THE PEOPLE IN THE TEAM ARE EXCELLENT. MOREOVER,THE CHARGES WE PAID IS REASONABLE.
"We were always kept up to date with our shipment details"
We were always kept up to date with our shipment details. The only negative was the length of time with which it took for our personal belongings to be delivered to our final address (pick up 15th January 2017 - delivery 29th March 2017). It appears that there was a delay at the quarantine/customs end. Apart from this, we were satisfied with the service provided.
"made my move so easy and simple"
Dont go any where else conroys people are very very professional, they made my move so easy and simple they took charge and i had nothing to worry about
5 Stars
"poor condition"
2 items missing. Others in poor condition. I haven't unpacked the cartons yet, but fear the worst for breakables, judging from the condition of the cartons.
"Compliments to them"
I am assuming that the fact that a box of flower pots (box 211) arrived broken due to the fact that they were packed without protection in The Netherlands I should take up with the removalists in The Netherlands. I will also be raising the issue that a pack of cat food was packed in the Netherlands which meant that we had to pay quarantine costs here in Australia. Could you confirm that I have to deal with this directly with the Dutchies as I do not see that it was Conray's fault?
The two men that moved our belongings were friendly, polite and hard working. Compliments to them
Kind regards,
Erika
"very well wrapped"
My household effects were all very well wrapped and I was absolutely amazed at the efficiency and conscienticiousness of the two guys who wrapped my stuff up extremely well and very secure and tight. I did not recieve any damages and it was like trying to get into Fort Knox to undo my packages as they were so very well wrapped and secured. If I were to ever go abroad again to Australia or New Zealand for a long period of time, I would most definately use your services and I would most definately recommend your company to others. Very, Very Impressed with your service and thankful to all your staff who assisted in getting my household effects home to me.
I am in Oregon, USA right now. Very difficult dealing with Conroy inefficient staff, I have sent many emails just to get one answer. Very frustrating. Staff need to be a bit attentive and understand clients need especially international family. Thank you.