Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"Friendly customer service"
1 Star
The overseas removalist White Swan relocations were disgracefull. They charged me for 5.5 cubic meters when there was less than 4. All the paperwork said 3 cubic meters.
They refused to answer my e-mails on where my delivery was or even what ship it was on even though they advertise full tracking facilities.
Even though everything was supposed to be fully paid I still had to pay quarantine and port costs at this end.
On unpacking my TV I found it was broken. The incompetant people at White Swan put foam over the screen but not around the edges. Obviously someone has dropped the TV on it's edge shattering the screen.
Conroys should be very careful becoming involved with an untrustworthy company such as White Swan as they may get a poor name through no fault of their own. I would also check your paperwork on how many cubic meters you were paid for as I was charged 5.5 cubic meters uncrated and 6.5 cubic meters crated.
"All in all i like Conroys"
It was a pleasure dealing with Conroy's from the first meeting at my house with Lee Northwood to get a quote he was very honest, full of great information from his experience always felt i could contact him. This made all my dealings easy as i only had to deal with one person. The cost was great im comparason to other companies. The packing guys were fantastic and friendly to me and my 6year old. Shipping took as long as advised about 6 weeks.I currently have my shipping in storage in at Conroys in NZ christchurch - i am dusputing the charges though of storage as they advised me i get 10 days grace period before fees start. My shipping arrived to their depot on the 17th June, and they are charging me storage from the 7th June i dont understand that one.All in all i like Conroys - Thank you teamI am looking forward to the delivery of my furniture and hope that all is ok nothign missing or dmaged etc.
"start to finish"
Best removal is the company we have dealt with from start to finish. Highly recommend using your company to anyone.
4 Stars
"smooth and without hiccups"
I had a consignment from my apartment in New York delivered to my home in Sydney. The process in Sydney with Conroy Removals was very smooth and without hiccups. Jason and Michael delivered the consignment and assembled the beds etc. They were on time, professional and courteous. Sylvan at Operations was very helpful too. Overall, it was a great job done. Thanks guys.
"Excellent service"
Excellent service with only one small item damaged, but that well offset by the oblidging and professional attitude of the staff.
"wonderful job of keeping me informed"
Tony and Johnny delivered my belongings. They did a wonderful job of keeping me informed as to their ETA due to heavy traffic. They unpacked my furniture quickly, removed all packaging material and were very efficient and friendly.
"We are quite happy on the Brisbane side"
We are quite happy on the Brisbane side, but not impressed with the delivery at Guildford, Surrey UK side. One of our expensive table top was scratched during delivery at Guildford side.
"Had no hassles"
Very friendly staff. Had no hassles. You made it much easier for me otherwise it would have been a very stressful move.
4 Stars
"Dealing with Conroy in Australia was great"
Dealing with Conroy in Australia was great, but the partner agent in Thailand (White Swan Relocation) whom contract was with, was appalling - extremely poor management of project and worse supply of service. Would strongly suggest to Conroy to never use their services as they would reflect extremely poorly on them.
Friendly customer service and excellent delivery