Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 8,395 reviews

90%

Of clients surveyed said they would use Conroy Removals again

89%

Of clients surveyed said they would recommend Conroy Removals to others

"a good service"

Review for submitted on 28/02/2017
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Overall, a good service starting with Sue at the Mount Maunganui branch.  Thanks Sue for helping me out and Doug.

Thanks to the guys who delivered my D/Packs.

"Updated regularly"

Review for submitted on 27/02/2017
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Great company. Updated regularly. Glass broke on our photo frame but I guess that's the risk putting glass in. Thank yous

"hidden cost involved"

Review for Moving Overseas submitted on 27/02/2017
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I wouldn't really recommend Conroy to anyone now, as you think your in for a good deal then they don't tell you about all the hidden cost involved once you get to your destination end. Not that happy with the services at all really.

Response from Conroy Removals:
Dear "Mareikura", Thank you for your feedback. It is disappointing to hear of your bad experience. We understand the importance of ensuring the clients are fully aware of all the costs and possibilities when making an international move. Your comments have been passed on to management for review. Kind regards - Conroy Removals Kind regards - Conroy Removals

"overal experience with Conroy was good"

Review for submitted on 27/02/2017
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Although Aussie Move did the actual delivery of the container, overal experience with Conroy was good.Would have preferred a phone call right after the goods had cleared customs 

4 Stars

Review for submitted on 27/02/2017
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5 Stars

Review for submitted on 27/02/2017
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"move went ok"

Review for Moving Locally submitted on 27/02/2017
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Overall the move went ok but I don't know why the two men decided to have a break in the cabin of the truck after just 50 mins of work with still things left to move.

My perfectly good fridge freezer no longer works  and I wasn't aware that I would be charged depot to depot adding an extra hour @ $135.

Will not be recommending this service to anyone.

Response from Conroy Removals:
Dear Jo-Anne, Thank you kindly for taking the time to provide your feedback. Please accept our apologies for the delivering an unsatisfactory customer experience. Your comments have been passed on to management for review. Kind regards - Conroy Removals

4 Stars

Review for Moving Overseas submitted on 27/02/2017
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I am now in France and waiting for the arrival of my shipment. I now find that the documentation you requested is different to the documentation that I now have to supply. It would be so much easier if you could coordinate with your French associates so that the information is consistent and forms required made available from the outset.

Response from Conroy Removals:
Dear Alec, Thank you very much for taking the time to provide your feedback. Your comments are well noted and have been passed on to management for review. We understand the importance of getting documentation correct with international moving. Kind regards - Conroy Removals

"Everything arrived safe and 2-4wks sooner than expected"

Review for Moving Overseas submitted on 26/02/2017
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Initially I was very disappointed with packing and handling in Australia. However after I addressed this with the company everything was very well handled from this point on. Everything arrived safe and 2-4wks sooner than expected. I was appreciative did this.

"very responsive to enquiries"

Review for submitted on 24/02/2017
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Prompt and efficent service and very responsive to enquiries.

"We're very disappointed"

Review for Moving Locally submitted on 24/02/2017
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We're very disappointed at the damage to our goods due to negligent handling. No care was given to boxes marked fragile some coming off upside down with some items smashed as a result. Two garden stands and urns were broken despite requests at loading to handle a them with extra care as they were extremely expensive. We discussed these concerns with your Brisbane office Amu

3 Stars

Review for Moving Overseas submitted on 23/02/2017
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