Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"Service was great From the start to the delivery"
"on time"
Job well done on time for pick up management and workers to be congratulated kind and friendly easy to talk to i recommend Conroy Removals to anyone. Thanks.
"Everything OK"
Everything OK, and delivery was excellent, except you need to check your emails more carefully! A few times I was asked for information that I had already given you.
"conducted themselves in a very professional manner"
The guys (Dave, Jamie and Sunny) were really awesome and super helpful. They conducted themselves in a very professional manner. We do have a few breakages which we will need to claim for, not fault of theirs.
"Goods arrived in mint condition"
Good and regular feedback. Goods arrived in mint condition. Timeous delivery. No faulting Conroy's!! Excellent service. Thanking you and the team! May you grow from strength to strength.
5 Stars
"Very dissatisfied customer"
Melbourne depot 10/10 Tauranga depot Disgraceful Allowing myself to wait 11days before delivery of goods to door Not good customer service poor planning Advised no trucks available until 20th of this month and goods released on the 8th Very dissatisfied customer After such a great experience in Melbourne It is taking longer to deliver my household goods in my own country then it did to ship from overseas Tauranga depot Requires to be more organised for better customer service Regards Stephanie
5 Stars
4 Stars
"What a great experience"
We shipped our household items from Kuala Lumpur Malaysia to Perth Australia and it was a breeze. Migrating to another country is, in itself, a very daunting process so when you ship your items off, you want it to be smooth and painless. What a great decision it was to rely on moving partners, Conroy (in Perth) and Royal Relocations (in Malaysia), to safely and effortlessly ship our personal belongings. Everything arrived intact and there was no hassle with shipping, storage or customs. Everything was very clear and transparent every step of the way with no hidden charges and costs. In fact, Conroy emailed me regular updates about the shipment, giving me clear indications of custom clearance, quarantine and delivery ETAs. Super professional! And the best part, my shipment arrived and cleared about 2.5 weeks early! Their delivery staff arrived early and were very friendly and helpful. What a great experience!
"Communication was excellent"
We were very happy with the crew in Brisbane. Communication was excellent, Nick who handled our domestic sector to Cairns, and Richard who delivered gave great custommer service.
However - as given in our feedback for the international move from New Zealand, we were very let down. It all came down to Napier sending one guy to pack a container on his own for an international move, he was under pressure to 'be home' that night (impossible) nothing was properly packed. We phoned Napier to express our concerns and were assured by the Napier Manager ' that he would personally oversee the final pack from that depot' Obviously did not happen as we received a very broken large TV set, just thrown into a box with other items (not wrapped) that damaged the screen totally beyond any repair. It was brand new and we did ask him to ensure it was properly packed when we saw it leave our premises. Not good Conroy's after 5 moves with you we are pretty unhappy really.
Still await any contact from your head office regarding above.
But thanks again to the good guys in your team. Get rid of the slack ones in Napier we say!.
"easy to deal with"
Great service easy to deal with. Thanks for your help.
Service was great From the start to the delivery in NZ . I was keeped informed Through the way and am very happy with the Service. I used another Company for the Delivery of my Vehicles and had all kind of Problems from the start to the end . I Should have used Conroy.