Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 8,885 reviews

90%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

Excellent Service

Review for submitted on 22/09/2017
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As usual excellent service

" on time and on schedule"

Review for submitted on 22/09/2017
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You do an excellent job, on time and on schedule.  Thank you for your help.

"amazing team"

Review for Moving Interstate submitted on 22/09/2017
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thank you to everyone at Conroy Removals Townsville! What an amazing team you have there!

"buck passing tactics used"

Review for submitted on 22/09/2017
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Had lots of issues with your partner company writers cooperation and not overly impressed with local Conroy service either. Failed to call and negotiate a delivery date despite numerous requests Megan did. Nor attempt to work in with my dates - buck passing tactics used. 

"A number of items in our freight were damaged"

Review for submitted on 22/09/2017
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A number of items in our freight were damaged, some due to poor packing by Freightworks in Dubai & also by careless opening of freight in Australia (slashed items & scratches from stanley knives).  I cannot be sure if this was customs, Aussiemove or Conroy.  Also I was not informed that our freight would be passed from Conroy to Aussiemove, this means our freight was handled by 3 different companies.  I had to make contact with all 3 companies to find out the progress of our freight as I was not kept updated weekly as advised by freightworks.

"Absolutely no care taken"

Review for Moving Overseas submitted on 21/09/2017
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Very poorly managed from pickup in rural South Australia. Pickup and professional packing was outsourced to a company that were not informed of what they were picking up and consequently came with no packaging materials. Was informed they would repack at the depot, this obviously did not happen. Boxes arrived in NZ completely squashed and open with items falling out the sides. Absolutely no care taken. No boxes were labeled and especially not labeled as fragile and therefore many irreplaceable crockery items were broken.

Response from Conroy Removals:
Dear Philippa, It is very disappointing to receive your feedback. Please let us extend our apologies for your issues raised. Your file has been passed over to management who will contact you directly to address. With kind regards - Conroy Removals

4 Stars

Review for submitted on 21/09/2017
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"We are happy"

Review for submitted on 21/09/2017
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We are happy with the delivery services of Duncan and his colleague. 

5 Stars

Review for Moving Locally submitted on 21/09/2017
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4 Stars

Review for submitted on 21/09/2017
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2 Stars

Review for Moving Overseas submitted on 21/09/2017
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wish I picked another removal company. 

"Helped with the paper work and forms"

Review for submitted on 19/09/2017
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First time shipping from overseas. Helped with the paper work and forms. Communication on the US end of the move seemed to be a bit unclear at least as far as initial requirements and forms around Australian Quaranteen and import restrictions. I was not involved in this but this was my impression. 

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