Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"second to none"
5 Stars
great to deal with
"Great team"
Great team from beginning to end.
5 Stars
3 Stars
Not sure what happened on the move in day as I was not at home but my wife said that the guys left at 12ish. The person that I was dealing with said that they would be there till 3pm helping unpack?
Delivery was on time
The communication was good, the delivery to my house was on time, and all of the items were received in good condition.
"received in good condition"
Everything received in good condition and very glad tonhsve it at last!
4 Star Move
We had many delays once our goods arrived in Australia. We had been waiting several weeks already, and it was frustrating to have to wait thru more delays. My husband was able to speak on the phone (finally) with someone who did their best to expedite things, but it was still a long time. From our original contract, we were told that unpacking items in our house would be done by the company here- that was not the case. It was going to be additional costs to put our furniture together and that was not something we thought would happen. We also would have liked to be present at quarantine inspection.
"friendly, helpful and efficient"
Isaac's team were friendly, helpful and efficient. I would definately use them again. Couple of breakages but could have happened anywhere in the delivery chain from door to door, Austria to Australia. Very happy with Conroy's and overall much better delivery service than the pick up service at the Austrian end. Thank you!
"Service provided by Conroy was outstanding from start to finish"
Service provided by Conroy was outstanding from start to finish. Everything was explained clearly and the whole process from packing to shipment was troublefree and excellent value for money. The partner used by Conroy in the UK took over once our goods left Australia and ensured they arrived to our new location promptly with the unloading crew placing evrything safely as requested.
"did not answer any of my emails"
Moved from France to the Gold Coast and did not choose Conroy Removals as they are the partner of the moving company that we have used in france. Good thing is we can compare the 2 companies and Conroy is not a company I would recommend.
The shipment has been put to the name of my partner and Megan and Jenna did not answer any of my emails.
They simply ignored me, how rude and unprofessional is that ?!! they just answered my partner's emails like if I was not existing. Communication is quite bad with this company : Jenna never took any phone calls we have made, she never called us back when we left a message. What a difference with the shipping company in France who was so easy to reach and always called me back. !
Being the one who is actually paying for the whole move, I will never recommend Conroy Removals. I kept 2 stars for the 2 delivery guys who were perfect, friendly and very professional.
"Men always helpful and friendly"
Men always helpful and friendly. They make their job a pleasure and smile throughout all the tough, heavy lifting.
The load and service in Melbourne was second to none but the NZ end has let you down. The truck broke down in the drive way and the driver had no tools so I did the repair that was not the problem. The driver seemed more worried about gettting home on time than getting the job done properly. We made it easier but he just seemed to want to get away so the garage has been left for us to sort and stack. I have recomended you guys already to a friend in Perth who will be moving back to NZ later in the year and she said she will definatly be calling you. One other small problem is there are 4 new small scratches on the car but I'm not sure if they were done done here or what happened but they are new. Thanks for all your hard work over there it was a great job by you guys. Cheers Mike & Heather.