Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"I was kept updated"
"surprised that I didn't get better communication"
My stuff was being delivered to my father-in-laws house and I was surprised that I didn't get better communication from Conroy to let me know that delivery had been scheduled or completed. I had to keep asking my father-in-law what was happening.
"The delivery men were lovely"
The delivery men were lovely, very helpful.
"They were polite, professional and very hard working"
Corey and Ben who unpacked our container were fabulous. I couldn't believe how quickly they unpacked the container. They were polite, professional and very hard working. Karen the Imports Manager kept us up to date and responded quickly to resolve any issues we had. Thanks
"I will surely to use your service again and recommend others to use your service"
To whom it may concern,
I would like to take this opportunity to thank you for Links Removals (Hong Kong) and Conroy Removals to arrange and delivered my items into Australia.
In here, I like to say a special thank you to Ms Karen as she was my first contacted. She help explained the process which I felt stress free and everything in control also been take care of.
Ron and 2 delivery men (sorry I do not know how to pronouns their names) was very friendly, professional and on time!
I will surely to use your service again and recommend others to use your service.
Thank you very much and attentions!
Best Regards,
Fred Leung
"Overall the experience with Conroy was a lot better"
We were very unhappy with the service of your Hong Kong partner SwiftRelo, but once the shipment reached Australia and was handed over to you the communication was a lot better. We appreciated the good communication informing us about every step. However, we were not very satisfied with the communication once the shipment was cleared and handed to operations department. We were told that there were no current consignments to SA and that we would be contacted once there was further information. Then we hear nothing for weeks and suddenly I get a call telling me that the delivery will arrive within one hour! No prior email or phone call to discuss delivery.
Also were were told by SwiftRelo that all our things would be unpacked, all electronical devices checked and boxes and packing material taken back. Nothing like this happened. Overall the experience with Conroy was a lot better than with SwiftRelo, still we were not happy with the overall communication.
4 Stars
"The whole process was so easy start to finish"
The whole process was so easy start to finish and they did an amazing job packing all our valuables.
Very good pricing for what was involved would definatly use the again
Thanks Conroys
5 Stars
4 Stars
"Extremely well pleased"
Extremely well pleased,service was excellant
I was kept updated with where my boxes were and kept informed about the progress of my shipment.