Customer Reviews

Thank you again for your excellent service and communication.  This is the second time we have used Conroy with our international moves and would use them again,

We were not impressed by some of the advice given England side. We were told not to pack anything ourselves as their men would make use of space to best advantage. Our daughter has many cuddly toys and we thought they would be packed into draws and space in units etc, however we found that none were packed in draws but separate boxes and as we were billed for volume this obviously would have added to the overall bill. The packers England side were a mixed bunch and in particular the grumpy one who packed up my study didn't take care with some packing and books and dvd cases were damaged as a result. We have managed to lose a table protector for the dining room table which was presumably taken away with the rubbish on the day of arrival other than that the Aussie side the men were very friendly and I would recommend them . 

The Conroy staff were professional, friendly and accommodating! Moving is usually a terrible experience however Conroy made it very pleasant! I'm looking forward to moving again!

Overall our experience was excellent, particularly the service and communications with Justin and Michelle and the standard of work by the packing team in Melbourne. Not a single piece of glassware or crockery was broken.

The NZ team was also excellent once communications had been properly established.

Quibles were minor. The truck from Christchurch to Wanaka was given the wrong address, 112 Aubrey Rd instead of 1122 Aubrey Rd which cost them an hour or so.

The one real negative was the service from TNT with the airfreight of the computers. They had the wrong phone numer, thinking my mobile was a NZ one instead of an Australian one which should have been obvious, and it's almost impossible to get in touch with them on their N Z website! 0800 numbers do not work from N Z!

And when the computers were finally delivered they were just left in an open garage with no signature sought.

I wouldn''t ever use them again and the service was lamentable compared with DHL which we had used a few months earlier.

But overall very well done and our sincere thanks for being so friendly and easy to work with.