Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"well done and timely"
"Thank you to everyone"
Thank you to everyone at Conroy Removals for your expert and professional help begining from day 1 in Perth with Lee coming out to my house for the inital quote. He was very efficient and was able to answer every query. I felt I could ask Lee any question at any time after he had left and he certainly gave the impression I was no bother ( apologies Lee if I was really!). He was also very patient and understanding when I probably took too long to finalise the itemised list, having been put off by the customs requirements in NZ but he helped out again with answers and assurances.
Vela was also of enormous help and support. Again I was not made to feel incompetent by my mistakes. In fact it was quite nice to see him in person and Lee again when I had to drive to the depot with a forgotten box. (Totally my mistake with a box I'd forgotten under a bed).
With all the stress and demands of re-locating it is a huge relief to have a friendly and personable removal team who completely take care of the packing and transporting prcess.
In NZ Luke and Shane were fantastic and had the truck unloaded with amazing speed , hardly breaking into a sweat!. I walked into the house expecting to see a chaos of boxes everything and they had thoughtfully placed the boxes in groups in the rooms with plenty of walking around space giving space also to unpack easily.
We first used Conroy Removals in 2010 when moving to Perth and I had no hesisitation to go to the same company on our return to NZ. I am happy to say my recent experience was as great as the first time.
I don't plan on another re-location - still unpacking this one! But you never know and if so then I would definitely give Conroy Removals a call.
Thank you to everyone
Sarah Jane Hobson
"made my move stress free"
Conroy were efficient, friendly and skilled and made my move stress free. They were on time and listened to my instructions about what to take and what to leave.
"Great service either end"
Great service either end. Only thing was probably a rushed finish to packing up which lead to the door being pushed into the wall causing damage to an internal wall, which we was repaired before we knew of it causing us to loose some of our bond.... and on arrival no blanket under final straps causing damage to our super king matress in the form of a rip and grease marks which given logistics and time restraints we chosen to s. Otherwise great service from friendly efficient staff on both sides of the Tasman.
5 Stars
"the staff has been very cooperative and helpful"
i have very good experience with conroyremovals. the staff has been very cooperative and helpful. highly recommended.
"I would thoroughly recommend the removal and storage services of Conroys"
I would thoroughly recommend the removal and storage services of Conroys. The only misgiving I have is when I originally had a representative come and do a quote, he grossly under estimated what was to be moved and subsequently both the pickup and delivery workers had a difficult time.
"helpful, and efficient"
The two men were very pleasant, helpful, and efficient. Thank you
"The delivery men were very helpful"
The delivery men were very helpful. Offered to unwrap items and place in correct areas. However, I am still missing one very large art piece which was not delivered. It is a wall hanging consisting of about 30 Chinese abacus. It's wooden so very heavy. Requiring two persons to lift it. It never arrived. I have emailed the company and have heard nothing back. Please could you look into this as this particular piece was very sentimental.
4 Stars
5 Stars
Vela is very good
"The delivery crew were hard working and effective"
Our furniture was recently delivered by Conroys after arriving from overseas. The communicated though the customs and immigration inspections effectively. The delivery crew were hard working and effective. Unfortunately, our contents assembly was not complete, though this was due to fault of the shipping company from origin (On The Move) who I would never recommend. The delivery crew offered to return at the weekend to assist if we located missing assembly items.
My experience with Conroy was good, with delivery and processing being completed as stated via email.
It was a pleasant end to the delivery that took a great deal longer than quoted by upakweship, but that is outside your control - the stage of delivery that you handled was well done and timely.
Thanks
Rohan Neale