Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersEverything went very smoothly, with good customer service shown at all times.
Friendly, helpful, efficient and unflustered team. Thanks.
The move went really well, all your employees we dealt with were helpful and took care with my household items.
The only complaint I have is that my iron was never packed back in the Werribee house, it was located in the top of the laundry cupboard.
I wouldnt hesitate to recommend Conroy to family and friends.
Kind Regards,
Craig Angleton
Dealing with Conroys from start to finish was very stress free even though we were moving only a few household possessions. Glad we found out about them and was nice to deal with a home town company.
Communication wasn't proactive from the company. We had to reach out repeatedly to find out the status of our boxes. Our e-mails were always responded to promptly, which was wonderful. We just wish that we had a clearer idea what was happening along the way and that we were informed without having to ask.
Also, we mysteriously have items in our boxes that are not our belongings and someone is missing these personal items. Because these items that are not ours took up considerable space, we have reason to believe that some of our items are in someone else's boxes. (We can't identify anything missing right now, but because our boxes were packed so tightly by us- there would have been no room for additional items.) We aren't sure what to do with these items that are not ours- have emailed our rep and don't have a clear response back. Is there a "lost and found?" Also, the boxes that contained these things were not identified as the boxes that were opened by inspections, so not sure how they got in there... Except by dishonest people as they sat in transit.
I requested and paid $220.00 for crating, so therefore did not get insurance which would have been about the same cost. This was written on the quote acceptance form R54875 Paintings were not crated and the frame on the painting which we have unpacked has a bad dent on the top. Luckily this cannot be seen when the picture is hang.
Ron Findlay - 7 Lawrence Rd Tuakau
Good Service and timely update. Keep it up.