Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"delivered promptly"
"very impressed by the packing"
I was very impressed by the packing of my furniture, and goods, in Athens, The removalists,were very professional and packed my belongings with great care..
"always prompt and professional"
Sharon delivers outstanding service and is always prompt and professional.
5 Stars
"I have given you a 4 star rating because..."
I have given you a 4 star rating because of the deplorable customer service I got from your dispatcher. Pick up had to be rescheduled because of his incompetency. He sent the truck to Pukekohe for pickup instead of Takanini. I waited for 2 hours at the storage site but alas you guys did not turn up. He said 'because of logistics' the pick up would be delayed. This was after my second phone call to him. Very rude staff you have got. When I questioned him about not informing me earlier, he said your company has two hands therefore you don't call customers. Very busy. If I had time on my side, I would have definitely pulled out of this arrangement. Every other staff contact was Great. I know you would do anything about it but at least I can raise this concern and hope the directors get to read it.
"on time!"
Polite friendly and on time!
4 Stars
4 Stars
"The teams for the pack up and delivery were terrific"
The teams for the pack up and delivery were terrific. Very professional and took terrific care of all items being transported. Communication with me during the whole process was also great and always responsive to any question. Only thing was they could never get my name right, either thinking I was female or calling me Tera. My name was on every email and document and this wasn't caught anywhere along the way. Not a big deal but still I would recommend for those that are looking for being addressed correctly this would be something I would have a operating procedure in place early on for anything that is automated.
"Very helpful employees"
I used this company in Christchurch for storage so also used them for shipping effects to New Zealand from Sydney. Very helpful employees and everything went smoothly. Have recommended to others.
"Our moving experience with Conroy was excellent"
Our moving experience with Conroy was excellent in all respects. They arrived on time and the people in charge of unpacking were careful and efficient. We had some breakages due to poor packing in UK by our removals company threre, however Conroy were helpful and dedicated in showing us how to manage the claim process. Our empty boxes were collected after we had finished unpacking so we are pleased with the experience of using Conroy.
"second time I have used Conroy"
This is the second time I have used Conroy and as before the service was excellent. I had issues with your uk agents last time, but was delighted with the change of company this time, from conversing with the office to the final pickup all very impressive, I can say the same for this end delivery of our goods was speedy and carried out with a professional and helpful attitude.
But your shining star was Sharon in the office who was patient reassuring and kept us informed of every move thank you Sharon.
Our goods arrived in Australia after 3 1/2 months. We were notified when the goods passed through the various stages and were delivered promptly.