Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"Overall the service was good"
The service and communication in Australia was very good. Delivery in NZ was not so thorough. Our furniture was split over two delivery dates. The first delivery included essentials such as fridge and beds who was appreciated but the larger items were not unwrapped. The second delivery was at very short notice and there was no list of items so we were not able to check that all boxes were delivered. The second delivery did remove the packaging according to the contract. Overall the service was good, but a final inventory list would have been reassuring.
"Goods got to us in NZ safely"
Awesome team we dealt with from the first phone call to packing and picking up. Goods got to us in NZ safely only one hick up in NZ but was dealt with straight away.
"Happy about everything but when the times change not happy:"
I so enjoyed the services from Melbourne. With the delivery services not good on this side. Yes we were been updated with our gears. Had been with Tauranga port for 2 weeks everything cleared from quantine. Got call on Friday 8th of September 2017 that our gears would be delivered today Monday the 11th of September 2017 at 8:30am. Then got a call from Tauranga at 8am this morning that there where problems on who was going to deliver our container. So we got new time for 12pm agreed. Ihaia rang me at 12:48pm asking me to contact Tauranga in regards to the whereabouts of container. So I contacted Tauranga at 12:55pm the truck had just left which was in Te Puke. Happy about everything but when the times change not happy. Overall I am happy with the company will recommend to other people. Thank you Conroys
"awesome customer service"
EXCELLENT service and I received my Kinchrome tools in the time frame specified. I would definitely recommend the service to anyone wanting to move. Although the handle was broken all my tools were inside and all good. The pickup from Tauranga depot was smooth and easy. Thanks Janelle from Melbourne, awesome customer service too!
"incredibly stressful"
Dear Conroy, While I had no problems with you or Sievwrights removels, who I have used extensively in the past, your counterpart company in London was absolutely appalling. I will be hseitant to use you again of you continue to partner with the same company. They were unhelpful, continued to add additonal expenses to my account and treidt o deliver my goods to an address in London on a big truck with two shipping containers on the back, and when that could not be parked outside my address, charged me for a shuttle service. The entire moving experience was incredibly stressful, but the London sector was absolutely terrible.
"The process was seamless"
This is the third occcasion I have had the pleasure of moving my consignments from Brisbane to Tauranga, NZ and every time the staff in Brisbane (Jaymee & John) and recently Colin and his team in Taurang have been fantastic.
The process was seamless, professional and heartfelt on all occasions. I have referred Conroy's to friends and family for their relocations or consignments to be sent to NZ from Brisbane. Well done Team.
"friendly and professional"
Everyone we dealt with was friendly and professional
"quick and terrific value for money"
Excellent service. Very professional and efficient through every stage. Our move was simple, quick and terrific value for money. Couldn't be happier. Thanks Conroys!
"Was an easy process"
Was an easy process, with excellent direction throughout the move. Good communication and quick responses to questions. Couldn't have been any easier, and also significantly cheaper than some other quotes I received.
"Reasonable rates and insurance"
Good communication through the whole process. Reasonable rates and insurance. Also using storage facilities. Thanks.
"worry free"
I would like to thank Conroys for making our move back home worry free, nothing was a hassle and your customer service was second to none, thanks again.
the only let down was the 2nd day of our house packing where only one person was allocated to finish our house off. The first day there were four workers. As a consequence our last pack day ended at 1745hrs so this left us with just over 12 hours to clean up prior to settlement handover.