Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"move experience really easy"
"went very smoothly"
Hi, my move went very smoothly until I got to Oxford. The guys that unloaded my furniture were great, the ramp they had to walk down badly needed re surfacing, it was quite dangerous. I contacted Christchurch office to tell them somewhere on the trip, one of my waredrobes had a hole punched in it, they said they would get back to me, still waiting??? If it wasn't for the ramp and the lack of responce from Christchurch it went very smoothly.
"took the hassle and stress out of a big move"
Thanks to all the team at Conroy Removals for an efficent and professional service for my move from Australia to Ireland. You took the hassle and stress out of a big move and the whole process went of as planned with the goods being delivered door to door. Special thanks to your packing crew who did a top job looking after everything like it was there own.
"Everything was packed really well"
Everything was packed really well but I do have missing items and am hoping the missing carton will soon be found.
"What a great experience"
What a great experience. Its always a stressful time when moving your prized posessions overseas, but not with Conroys. Excellent communication through the whole process, I even got a phone call to say the truck was going to be half hour late!! Goods turned up in NZ with no damage and on time. Highly reccomend to anyone moving overseas. Thanks Conroys for an excellent job.
Insurance process was drawn out
While the actual move went well, and all the people at Conroys (from Lee and his movers in Perth, to the delivery guys in NZ) were all very helpful and friendly, unfortuantley we had 6 large items of furniture, our couch, dining table, fridge, washing machine, bookcase and shoe rack (all packed by Conroys) that were damaged in transit which was very frustrating, and the insurance process became a drawn out 2 month headache. We were informed that Conroys looked after the insurance, but we were quickly passed off, first told to deal with Cowden, then contacted by Cunningham and Lindsay, and told that we would get an answer from Zurich..!! There was a lot of back and forth, and there were typos from Zurich that delayed payment weeks. It is finally settled now, but it would have been nice if Cornoys actually handled the insurance process like I was lead to believe would happen.
3 Stars
I have made good experiences with Conroy sending my things off, however after 4.5 months of being stuffed around by the English service they use I am disappointed to find I still have not received my shipment despite it being at port sind 3 months.
"Very friendly helpful staff on both sides on the move"
Very friendly helpful staff on both sides on the move. THe moving consulant who came to the house prior to the move was awesome. Goods were delievered faster than expected with no problems faced.
"Nothing was damaged an i was totally amazed"
Highly recommend convoys. Kim is amazing and the two guys i had come in an pack unsure of thier names but great guys and lovely service from all 3 sydney staff that i came in contact with. So happy with how everything was thoroughly packed. Nothing was damaged an i was totally amazed. I was prepared for some breakage. Thank you to your team for a wonderful service.
2 Stars
Took good car of my stuff
I had some very delicate things packed that I was worried wouldn't make it intact but they all arrived in great condition and the customer service was great thanks a lot. I would also like to commend the team here in Auckland for there great service and the friendly truck drivers for taking care of my stuff thanks heaps.
"very happy"
Perth communication was excellent unfortunately New Zealand was not. I had to send 3 emails to the guys before i got a response the communication really needs worked on this end in nz. Besides that we are very happy. Thank you for assisting us with our move.
I found the move experience really easy. Apart from I had already moved back to NZ and I was dealing with both Conroy & my sister to get everything done, everything fell into place and arrived safely. I would highly recommend Conroy's to anybody considering an overseas move...Forde