Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"hassle and stress free"
"made easy"
This was the first time we had ever contemplated sending furniture back to NZ from Australia and it was all made easy by your staff who made the whole experience a breeze, from my very first contact with John Rowden and then Janelle Maybury we would definitely recommend your services to anyone who might want to do the same. Thank you so much.
"extra mile"
Please accept my thanks for an (almost) painless transaction and (touch wood) let's hope that it will all arrive tomorrow. I really do appreciate the "extra mile" you have gone to make this all happen and I am very impressed with your service. Vela Ram certainly went the "extra yard" to make sure all aspects of the move were managed well from start to finishI also meant to raise an issue with the removalist who collected the goods in Australia. The Apartment building had experienced a flood the night before he arrived and all of the passage ways were choked with workers. This made his job difficult - yet he communicated professionally with everyone involved and completed his assignment intelligently and professionally. Hats off to a job well done.
5 Stars
"Great service at a great price"
Great service at a great price.
We moved a whole container including 2 vechiles from Brisbane to Christchurch for the price other companies quoted for just the hosehold items.
5 Stars
Some Broken Items
Apart from the confusion regarding the container size (20 ft v 40ft) at the start and the damage in the 1st shipment to the tv stand rendering it unusable along with broken picture glass and damage to the shelving in the overflow shipment it appears to have been an ok move. What is the process to follow re claiming on insurance for the damage whilst in transit?
"all in all it was a good move"
One or two items were badly packed. Also on delivery an old truck was used and a bad oil spill was left on our driveway. What can be done about it. However all in all it was a good move.
Darrell
5 Stars
Having a sole use container from melboure is less handling of our goods , So all the marks, all our furniture most have happen in the unloading in napier and reloading,I have taken a photo a of the unload ( VERY POOR )
5 Stars
"helped to make our move less stressful"
We were very happy with Conroy Removals. They were very friendly, very helpful and professional
and helped to make our move less stressful. We would recommend them to anyone.
"utterly spectacular"
Kim in the Office and the boys who came out and packed/removed our stuff - utterly spectacular! Could not have asked for a better experience at all - we were pretty stressed about it all, but really nothing was too much for you all! Really appreciate it!
Sadly, the service this side of the world hasn't been great - probably not Simpsons fault; however, the attitude and lack of communication has been quite worrying. Apparently our shipment has gone 'AWOL' and Maersk have been unable to be contacted, following their systems being hacked a few weeks back. Whilst I'm sure its all being taken care of, from our perspective, not knowing where things are, is pretty worrying. After all, the contents of the container are our worldly possessions and mean lots to us!
I cannot fault the customer service given by this company. From the time I phoned them for a quote to the end of the packing of my goods, I had top class service. Any enquiries were promptly answered and information supplied to me via email or phone was always prompt and John in the Qld branch was so helpful and made this huge move (on my part) hassle and stress free. On the day my house was packed and moved to Sydney by road, the packers arrived on time and were cheerful and worked quickly and efficently and left no rubbish behind. Thankyou Conroys.