Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
5 Stars
"extremely accommodating"
"worked quickly"
Your swrvicea were excellent. The removers were great and worked quickly
We Use Conroy Removals Again
Will be using this company in the near at future to bring more items to nz.
"everything was very good"
Other than confusion on our part about whether we were dealing with MEM or Conroy everything was very good.
"big thumbs up"
Very Very pleased with the price and service! Every step of the process has been very very good. Consider the number of different people involved at each step and between countries and it becomes even more impressive. From initial contact with John in Brisbane to final delivery big thumbs up!
John Rowden, Excellant from first contact through to final quote acceptance arounf 8 months later! Happy to chop and change and give more options as our needs evolved. Forthright with information and tips for customs and MAF. We truely felt he was more interested in getting us the best deal for our situation than upselling services we didnt need!
The lads who packed our stuff in Gladstone and the fellas that unloaded in Mahia, Thanks lads you did a fantastic job and were a pleasure to have around. Friendly and happy in their work. Fast and efficient.
The admin team in both countries have been great with constant updates at each step and in conjunction with John all relevant paperwork was easy to deal with.
Very minimal damage to property limited to a couple of bits of crockery that we packed ourselves.
Fantastic experience for such a significant and logistically difficult part of our relocation. Thank you
"Great, polite, friendly service from start to finish"
Great, polite, friendly service from start to finish. Professional, thorough, timely (emails/services in general) and caring. Communication through the whole moving process (international) was amazing. Exceeded expectations.
"Absolutely no care taken"
Very poorly managed from pickup in rural South Australia. Pickup and professional packing was outsourced to a company that were not informed of what they were picking up and consequently came with no packaging materials. Was informed they would repack at the depot, this obviously did not happen. Boxes arrived in NZ completely squashed and open with items falling out the sides. Absolutely no care taken. No boxes were labeled and especially not labeled as fragile and therefore many irreplaceable crockery items were broken.
2 Stars
wish I picked another removal company.
Very Very Dusty
The movers in Ballarat were very quick and efficient, but I do object to opening boxes that had been packed by your movers to find rubbish from packing materials were thrown in with the rest of my contents. One of the items appear to have had food on it. This was on the white paper that was used by your packers.
Not sure where the issue arose but a lot of my contents were covered in dust. Wherever my items where stored whilst in transit must have been VERY VERY dusty as it got through the sealed wrapping, and a closed chest freezer lid. As well as a lot of others items that were in seperate boxes packed by your company. I accept any damage from items that I packed, but paid for items to arrive in a reasonable condition.
Kitchen items ALL had to be cleaned and I would have thought that china plates would have been individually wrapped before packing rather than wrapping a bundle into one package before placing into the boxes. Same thing goes for glasses as well.
We have been really happy with the service received from the team at Conroy Removals. They were extremely accommodating to our needs - espeically as our moving dates changed a couple of times. The guys who came to our appartment to collect our belongings and package up some boxes were extremely polite, professional and friendly. We were kept up to date at all times from start to finish. Conroys made our move hassle and stress free and I would definitely use them again. Thank you very much for a brilliant service.