Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
89%
"so impressed with the customer contact"
"did their homework"
Conroys did their homework and my gear is being delivered door to door. Much happier. Thank you to Linda
"top class from the very first phone call"
Hi,
I used Conroys to transport household goods from Perth WA to Auckland New Zealand. The quality of service was top class from the very first phone call to placement of goods in my new house. The collection team was outstanding even though I placed some goods in boxes without correct labels they rectified the problem with extreme professionalism. All through the transport process I was informed of every movement of my cargo right until the drop off. The delivery team also handled the household goods with extreme cautiousness and also to a very high standard. I look forward to using your services again as you took a lot of stress out of the move for myself and my partner. I will definitely be recommending Conroys to anyone.
Thank You,
Darragh
"stress free"
Wonderful service making the move stress free
"best experience by far"
I found the service excellent the furniture was all very well wrapped and protected, the men who delivered it were efficient and very personable. I have relocated many times between Australia and New Zealand and can say that Conroys has been my best experience by far, from the customer service to the delivery of my goods. Thankyou.
"really took the pressure off"
Thank you so much, your team did such a great job,it really took the pressure off us 
"Seemless"
Seemless , great staff, excellent care with our belongings, nothing was an issue and incredibly well priced. Highly recommend to anyone!
"email/telephone customer service was impeccable"
Your email/telephone customer service was impeccable. The only thing I would fault is the handling of my boxes, which were not stacked right-side up or with the same level of care as your office staff showed.In any case, thank you very much for taking a lot of stress out of my move.
"Great communication from the time we left"
Great communication from the time we left Perth all the way through to the time our stuff arrived in NZ. Price quoted included the MAF fee which was great compared to other companies quotes. Our things were meticulously wrapped! And everything arrived in one piece with nothing missing or broken. Thanks guys!
"helped to ease a lot of stress"
Staff were very helpful and informative and helped to ease a lot of stress. Thank you for answering all my emails and phone calls. Everything went so smoothly. We would use your service again.
"the whole process went very smoothly"
Friendly and effficient service from Kim in Sydney, and Simon/Monica in Napier. All were helpful and efficient and the whole process went very smoothly. They were very helpful every step of the way - many thanks.
"The packers we had were great"
The packers we had were great, but what let's the company down was the waiting on a truck to take the furniture away to the port. We were told around 10:30am but it didn't arrive unti 12:30pm. Also we were told around 9:30am to 10am for drop off of goods but truck didn't arrive until around 11am.
I called several removal firms and was lucky enough to be put through to John at Conroys. He explained everything and made it all sound so easy and I decided I would go with Conroys. Throughout the time leading up to the move he stayed in touch and solved any concerns that I had. I was so impressed with the customer contact that Conroys has, ever step of the way I was informed about my shipment. 10 of of 10 Conroys for your systems you have in place, it helps to make your customers feel confident and at ease about the move.
The only improvement you could have made as far as my move went was, some of my furniture needed another layer of bubble wrap on the corners as on a few pieces the bubble wrap was worn through and the furniture slightly damaged.
Thanks John and all the team at Conroys for making my move go so well.
Cheers
Linda