Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"I would be more than happy to recommend Conroy removals"
"Overall our experience was excellent"
Overall our experience was excellent, particularly the service and communications with Justin and Michelle and the standard of work by the packing team in Melbourne. Not a single piece of glassware or crockery was broken.
The NZ team was also excellent once communications had been properly established.
Quibles were minor. The truck from Christchurch to Wanaka was given the wrong address, 112 Aubrey Rd instead of 1122 Aubrey Rd which cost them an hour or so.
The one real negative was the service from TNT with the airfreight of the computers. They had the wrong phone numer, thinking my mobile was a NZ one instead of an Australian one which should have been obvious, and it's almost impossible to get in touch with them on their N Z website! 0800 numbers do not work from N Z!
And when the computers were finally delivered they were just left in an open garage with no signature sought.
I wouldn''t ever use them again and the service was lamentable compared with DHL which we had used a few months earlier.
But overall very well done and our sincere thanks for being so friendly and easy to work with.
1 Star
First and foremost i would like to clear up that on the pick up from Australia to NZ was an absolute delight so friendly and great service both from our consultants and the guys who did a great job in picking up our stuff. However since the arrivial in NZ this has been an absolute nightmare, i dealt with two consultants in NZ that only answered when quarantine was doing a check, hey dont get me wrong was little bit ticked when i had to pay an extra $250 all part of the procedure, water under the bridge now but dealing with a couple of despatch personell in NZ whom i dont wish to name 1st delivery was ok 10 mins late 2nd delivery was just as bad was told it would be here at a specific time and it was a no show had to make a call when it would be delieved and was told the nxt day at a specific time again no show and 3hrs late made a phone call again and was only abused by a despatch officer because he didnt make himself clear about which number he was looking for and to have someone like that yell at me as far as im concerned rubbish service in NZ......well he finally got my 1 item left to me and to think i was the bigger person to apoligise to him and not once did he apoligise to me for his behaviour all he said was it wasnt my fault AUSTRALIA 5 STARS........ NZ GET STUFFED my own country, would have loved for you to speak to my husband that way.
"Great service through the whole process'
Great service through the whole process from pick up to delivery. Great people
"The whole process was so easy start to finish"
The whole process was so easy start to finish and they did an amazing job packing all our valuables.
Very good pricing for what was involved would definatly use the again
Thanks Conroys
"Extremely well pleased"
Extremely well pleased,service was excellant
"Unfortunately my precious things got damaged"
Unfortunately my precious things got damaged. I blame this to poor handling at the Indian end. They did not unpack at least 2/3 rd of my goods and left me to do it. I expect to be compensated for it plus replace my damaged goods. Photographs are on their way. Ur handling was good.
4 Stars
"I am very impressed"
I am very impressed with the outstanding services from Sydney to Singapore . Within a couples of weeks all my goods arrived . Thanks to all .
4 Stars
"Great job and Thanks a Million"
Special mention has to go to the two man crew that packed and loaded us at our property "Tuwalamee" via Jandowae, QLD. We have had quite a number of moves in the past and these two men were the best we've ever experienced. They are outstanding. Their skill and attitude in delivering an excellent service needs to be recognized. Great job and Thanks a Million !
"Excellent service"
Excellent service. Would recommend the service to friends and family. Only issue was with organising a date to receive the shipment in Victoria. Lee was very good at making himself contactable, even after hours which helped the move go ahead with no bumps whatsoever.
I would be more than happy to recommend Conroy removals, there management and friendly helpful staff, David , Lynn, the packing and unpacking boys were great the Oz and Kiwi team made the whole experience a lot less stressful. Thankyou so much for your time and effort everyone. Regards Essie