Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersFrom start to finish we appreciated a fantastic service. Made the whole experience of relocating all our stuff from Australia to the UK effortless for us. So efficient and friendly. Our goods arrived at their final destination in the UK today perfectly packed and one time. Thank you.
I was very pleased with the packing in Melbourne - it was done quickly and very well. Very few things that arrived in Whangarei were broken. The only major item was a desk, which the delivery guy here noted on the final sign off form. I know that the excess on the insurance is $500 so am not able to claim on this as the desk is worth about $300. If the desk had been dismantled like the kitchen table was, it would have been OK. Delivery in Whangarei was good as well, and fast. My only complaint was that we found it hard to decipher from the packing sheets what was in each box. The numbers didn't match up to the sticker numbers. Communication about where our stuff was was very efficient. Overall we were very pleased and happy to recommend Conroys, and use them again.
The guys that came to pick up my household effects on January 10th were great, very professional and did a great job. The team I dealt with over the phone and email were fantastic and I understand that with Covid it has put alot of pressure on your service. I am still waiting for my household effects to be delivered here in Tauranga, the ship has arrived but its just getting it unloaded that is the problem I believe. Overall you have provided fantastic service during a very stressful and uncertain times that we face presently. Thank you vey much, I sincerely appreciate your assistance with my move home:)
No problems.
The service and communication throughout was excellent.
All of the shipment was delivered in good order and in good time.
Thank you Conroys.
Amazed certain things were not broken, the packing was excellent! To come all this way with no issues we were very happy with. All care was taken, team members were all very friendly and were all hard workers. Only critisism was that I wasn't notified of our goods having been unpacked and on the way to our house until late the night before by the truck driver. This meant we had about 12hrs notice to get the house organised and vacated of our borrowed furniture etc causing a bit of stress. A heads up the truck was being loaded would have been sufficient notice for the future. Otherwise very happy!
The face of Conroys is the truck drivers who collexct and deliver the freight.
Brisbane pickup driver was amazing.
Christchurch delivery driver was extremely helpful.
Please pass on my regards to both of them.
I would like to say that I left my boxes with Kerryn Summers at Aussie Moves in early October so as they could arrive in England in late January or there abouts, I was surprised that they didn't leave your company until late December. I received one email from you telling me that they were leaving and that they'd arrive on the 7th February which I acknowledged, I could live with that. BUT from that point I was left in the dark. No correspondence from anyone. Only that I was able to track the ship. I finally received my belongings on April the 6th. So, I was without them for 6 Months and was worried that I'd never see them again. No correspondence either from the people this end as they apparently sent one email to me to the wrong email address. I then tried to contact Karen Lindsay only to be told that she had left your company and she passed my email onto you. Which no one replied to. I then had to contact Kerryn Summers in Adelaide to sort it out. Just not good enough. Fay Atkins.