Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersGreat customer service and very professional,both in Melbourne to the partner company here in Marseille!
Thank you for making the move easy!
Pleaase note that we have not yet recieved our household effects at the destination so review is based on the pack and remval actvities only
Easy care company online zoom quotes Customer care priority follow up calls emails availability awesome time management and communication throughout the whole move from start to finish, port to port.
We have used the services of Conroy before. As usual the service was excellent and the personnel most helpful - particularly John Rowden and Kim Stevens in Sydney and Mandeep Brar in Christchurch. The shipping of our little boat from Australia to New Zealand occurred without a hitch.
First to start with the positive, initially communication for booking was fantastic. The crew that turned up for the initial uplift were extremely professional.
Unfortunatly on delivery of my goods one of the sofa parts (nr 13 was missing). It seems that this never left Australia, and I struggle to understand how this was missed on every inventory. The communication regarding the missing sofa part has been almost non existent, I never get call backs and when I chase it up I am always told they will get back to me.
Your NZ Team has brought to my attention of 2 damaged wine glasses in to separate kitchen boxes. They have explained that they were packed in boxes sideways and not upwards. Also, upon loading in Australia, the Sydney team had left behind items and also missed packing 2 cupboards in the kitchen. Apparently due to confusion but this was unfortunately not resolved before the team left with the container.
The service from the Sydney Team was not aligned with the NZ professionalism and friendly service. These are my points of view in regards to the teams at each home.
In regards to the online emailing and Customer Sevice team in AUS and NZ, they were superb and done a wonderful job in trying to accomodate as much as they could and also responded back to many of me emails. They both did a great job.
Overall, I would still recommend to others as a main choice to move with. My family are happy with the move.
Regards,
Miriam and Shadrach Vakai.
Seamless from start to finish.
Taking all the stress, out of a stressful time.
Seamless from start to finish.
Taking all the stress, out of a stressful time.
Great company to deal with. They organise everything and deliver to your door.