Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersCustomer service was at times slow to reply, disorganised and not able to provide clarity when asked questions. original quote doubled "due to covid", increased again in a video quote and then on moving day they tried to say there was more than what was quoted. Several items delivered were damaged (bedside tables, glassware, dining table). on delivery the team was friendly, however said they'd assemble at least one bed which they didn't. I've tried to contact by phone ans email in regards to collection of boxes but have not been told when this would happen.
Hi,
If the commercial team was very good, the packing has been terrible. Except for the team leader on site who obviously was a professional, the rest of the team did a disgusting job. Things got packing with no care ally all. For instance, but not only: soaps were not wrapped and leaked in the box on our belongings, removalists' rubbish got thrown in the box with our belongings, hard squashed under books, clothes throws in the box instead of placing the piles of clothes netly, one bed fame damaged, an so on. Removalist at destination were as chocked as me of the poor work done at packing. i am terribly disappointed and fell abused.
i will never neither use Conroy Removals anymore not recommend their services, quite the opposite actually.
Regards
Everyone was nice & professional. I specially want to thank Michael and mark for packing my stuff so goed and fast, they showed me that I have chosen a professional and client friendly company.
From the initial conversations about our predicament (being stuck overseas and having to vacate our house in the middle of a lockdown) to the final delivery, interacting with Conroy and their European partner AGS-KHZ has been an outright pleasure. Friendly people, accurate information and an attitude of helpfulness and problem solving I think many company can only dream of. Well done, everyone. We are very grateful to have found you to help us out in this very difficult time of our lives.
Ive used Conroys twice now to relocate between NZ and Australia. Very competitive prices....and I really cant fault the service. Thanks again Conroys!! :)
Very easy to use, professional staff.
Many thanks to John Rowden who helped me get the process started. It was difficult for me to know what i was doing considering how last minute my move was however he was extremely pleasant. Those who came to pick my stuff up in Melbourne and those who dropped it off in Wellington did really great work. Conroy Removals have a great team and Iʻm beyond happy with my experience. Many thanks to you all, Ill definitely recommend and use their services in the future!
Great team effort. I had a pile of questions and the staff were more than helpful with answering them all. I was kept fully up to date every step of the way. More than happy with the service.
The overall process was well done and Karen did a great job with arranging the logistics and coordination. There were some minor issues during the uplift which made the experience rather unpleasant.
The team that came to collect the boxes were late by about 2 hours and one of them was rather rude about it as the road conditions were partly blocked by the construction site beside my residence. I was on the receiving end of some unpleasant comments from one of them even though they were late. Other than that, I have to compliment the team for packing the boxes and my television well, which arrived in good condition.
One suggestion that I would like Conroy to consider is to reduce the use of paper for packing. It is really excessive and the paper typically gets disposed off once we unpack.